Ian Wilder Email & Phone Number

Santee, Ca, Us

California, United States

California, Nevada And Utah

Developing and implementing maintenance programs for gym equipment, HVAC systems, plumbing, and electrical systemsManaging a team of RVPs, district and local facilities technicians, and ensuring they are properly trained and equipped to perform their dutiesEnsuring compliance with safety and health regulations, including OSHA standardsOverseeing the installation of new gym equipment and ensuring that it is installed properly and safelyDeveloping and managing budgets for facilities maintenance and repairWorking with other executives and managers to develop long-term strategies for the gym's facilities, including upgrades and renovationsEnsuring that the gym's facilities are clean, well-maintained, and presentable to membersAddressing member concerns regarding facility maintenance and repairs

Escondido, California, United States

Overseeing and managing the day-to-day operations of the mall's facilities, including maintenance, repairs, and cleaningDeveloping and implementing preventative maintenance programs to ensure the mall's equipment, buildings, and grounds are always in good conditionCoordinating with external contractors and vendors to ensure the quality of work and timely completion of projectsManaging budgets and expenses related to facilities management, including negotiating contracts and ensuring cost-effective solutionsEnsuring compliance with safety regulations and standards, as well as managing emergency preparedness plans and responding to crisesManaging a team of maintenance technicians and janitorial staff, providing direction, training, and support to ensure optimal performanceCollaborating with other departments and stakeholders, including tenants, to identify and address issues related to the mall's facilities

California

Managing all maintenance requests from 8 clubs across San Diego and Orange County districts, prioritizing according to urgency, safety impacts, manpower, and budget Recruiting, training, and coaching a team of 8 technicians, managing performance via annual reviews Reporting to Director of Maintenance/Chief of New Development on service requests and facilities repairsBuilding and managing relationships with large fitness industry and facilities maintenance vendors Transitioned 16 CA clubs to outdoor operations in 3 weeks for Covid, organizing the movement of 160 pieces of cardio, strength and free weights equipment and power, with teams of 3-5 per siteIncreased efficiency for the San Diego area by 40%, reducing equipment downtime to 4 days company-wide Maintained team performance despite a 50% cut in hours, driving motivation with challenges and refining efficiency of cleaning, retail, and member services procedures

Company Wide

Delivered high-quality facilities and services across 29+ big box health clubs (840k ft2), managing 13k+ assets, a $2M budget, and 29-32 maintenance staff across San Diego, Orange County, Los Angeles, Inland Empire, Denver, Tucson, and Albuquerque Built the in-house maintenance and facilities program from the ground up in 90 days including staffing, averaging 845 work orders annually across the 28 clubs Outlined and implemented preventative maintenance regimes for fitness equipment and facilities, as well as emergency response, safety, and training programsCut average work order completion from 13 days to 6 and maintained Yelp and Google ratings above 4 starsImplemented an online purchasing program to expedite facility repairs and reduce materials expensesSupported opening of 22 of the 29 new clubs and 5 remodels, liaising extensively with landlords and tenantsInstalled a maintenance training program for Operations and later all company technicians, to troubleshoot equipment and lower diagnostic time on all fitness equipment, also creating a general reference manual

San Diego, California

Responsible for all billing/processing, payroll, customer service, recruitment, facilities maintenance across 7 clubs (15k ft2 - 34k ft2), and also kids clubs, and managed projects, marketing, merchandising, and events for the entire San Diego areaAchieved the highest retention for the district through training, on-boarding, and real coaching accountability Increased memberships by 52% and set a company record of 500 new members in 24 hours for Chula Vista Designed the first company standard cleaning checklist and launched across all 7 locations within 5 months, later adopted and integrated throughout the company as standard practice Created the company’s first OSHA training protocols and procedures for all cleaning chemicals in the clubs

San Diego County, California, United States

Recruited and trained GMs for Santee, Mission Valley & National City (all now all District Managers) and ensured club-wide compliance with all brand standards, legal requirements, and health and safety regulations Developed and managed operating budgets and maintained all aspects of club functionality with a high priority on customer care and membership integration and retentionAccountable for Personal Training, Group Exercise, Maintenance, and Janitorial departments with an overall team of 36, handling budgeting, recruitment, performance, and program developmentMoved all cleaning and janitorial supplies to one vendor, saving 13%, the vendor is still in place in 2021

Santee, California

Lacey, Washington

Lacey, Washington

Baghdad, Iraq

Called back to serve with Army Reserves to Baghdad, Iraq

Lacey, Washington

Fort Lewis, Wa