Iana Bivol Email & Phone Number

• Responsible for overseeing global sales operations, from pre to post-sales support, ensuring customer success at every stage.• Contribute to the growth and expansion of company’s internal global supply chain capabilities by strengthening vendor relations and balancing the portfolio of product sources;• Analyze procurement & logistics data to generate KPI's and provide valuable business intelligence reports for client’s QBR’s and internal business meetings (using SAP data, Excel, Tableau and Power BI tools to show case the results);• Collaborate with cross-functional teams (finance, trade compliance, legal, warehousing, etc.) to implement supply chain processes;• Build and manage a world-class customer service operations team.

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

· Manage international procurement&logistics aspects of complex IT-projects for large global companies;· Collaborate with internal and external stakeholders to align short-term business priorities and long-term initiatives;· Analyze procurement&logistics data to generate KPI's and provide valuable business intelligence reports;· Contribute to developing internal supply chain capabilities.

Charlotte, North Carolina

· Managed network asset contracts of global clients and analyzed large data sets to identify renewal opportunities and maximize rebate metrics (over 85%);· Closed multiple multi-million contract renewal; negotiated contract terms and successfully transitioned accounts to multiple year renewals, from basic vendor-based support to company’s premium support by demonstrating cost savings analysis and value add benefits; priced and negotiated over 15 successful RFPs globally. · Ensure engagement and coordination of global cross-functional teams (sales support, logistics, professional support, finance teams) on order management· Lead and contribute to cross-team workshops to facilitate transition to a new ERP-system, trained other regions on best practices.

Moscow, Russian Federation

• Planned the daily delivery of $3,000,000+ worth of merchandise (window profiles, etc.) for clients of Profine Group• Assessed and analyzed workforce requirements and available equipment needed to complete each delivery• Coordinated up to 45 drivers and handled 50+ subcontractors demonstrating exceptional operational leadership and relationship management• Developed a growth strategy which drove a 30% increase in profit by developing reliable relationships with customers

Moscow, Russian Federation

• Organized 2+ meetings, 5+ appointments and travel arrangements for supervisors on daily basis• Directed calls and interacted with 50+ departments ensuring the appropriate flow of information • Generated 2 weekly progress and travel expense reports for management • Managed dean's calendar using discretion to handle quickly changing circumstances and needs• Prioritized and completed assigned projects to insure required deadlines were met

Moscow, Russian Federation

• Helped in analyzing statistical data for Eurasian Economic Union• Report results of statistical analyses, including information in the form of graphs, charts, and tables

Moscow, Russian Federation

• Assisted with the customer, broker companies and customs correspondence on a daily basis• Filled out Customs Declarations• Checked the appropriate shipment documentation• Analyzed data and prepared summary reports and presentations based on that analysis

Master’S Degree, Logistics, Materials, And Supply Chain Management

Master’S Degree, International Business/Trade/Commerce, 4.00/4.00

Activities and Societies: Athletic female teamCourse leader, Head of Media sector of Student Body Graduated with Honors Awarded.