Iana Bivol Email & Phone Number

• Responsible for overseeing global sales operations, from pre to post-sales support, ensuring customer success at every stage.
• Contribute to the growth and expansion of company’s internal global supply chain capabilities by strengthening vendor relations and balancing the portfolio of product sources;
• Analyze procurement & logistics data to generate KPI's and provide valuable business intelligence reports for client’s QBR’s and internal business meetings (using SAP data, Excel, Tableau and Power BI tools to show.
• Collaborate with cross-functional teams (finance, trade compliance, legal, warehousing, etc.) to implement supply chain processes;
• Build and manage a world-class customer service operations team.

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

· Manage international procurement&logistics aspects of complex IT-projects for large global companies;· Collaborate with internal and external stakeholders to align short-term business priorities and long-term initiatives;· Analyze procurement&logistics data to generate KPI's and provide valuable business intelligence reports;· Contribute to developing.

Charlotte, North Carolina

· Managed network asset contracts of global clients and analyzed large data sets to identify renewal opportunities and maximize rebate metrics (over 85%);· Closed multiple multi-million contract renewal; negotiated contract terms and successfully transitioned accounts to multiple year renewals, from basic vendor-based support to company’s premium support.

Moscow, Russian Federation

• Planned the daily delivery of $3,000,000+ worth of merchandise (window profiles, etc.) for clients of Profine Group
• Assessed and analyzed workforce requirements and available equipment needed to complete each delivery
• Coordinated up to 45 drivers and handled 50+ subcontractors demonstrating exceptional operational leadership and relationship management
• Developed a growth strategy which drove a 30% increase in profit by developing reliable relationships with customers

Moscow, Russian Federation

• Organized 2+ meetings, 5+ appointments and travel arrangements for supervisors on daily basis
• Directed calls and interacted with 50+ departments ensuring the appropriate flow of information
• Generated 2 weekly progress and travel expense reports for management
• Managed dean's calendar using discretion to handle quickly changing circumstances and needs
• Prioritized and completed assigned projects to insure required deadlines were met

Moscow, Russian Federation

• Helped in analyzing statistical data for Eurasian Economic Union
• Report results of statistical analyses, including information in the form of graphs, charts, and tables

Moscow, Russian Federation

• Assisted with the customer, broker companies and customs correspondence on a daily basis
• Filled out Customs Declarations
• Checked the appropriate shipment documentation
• Analyzed data and prepared summary reports and presentations based on that analysis

Master’S Degree, Logistics, Materials, And Supply Chain Management

Master’S Degree, International Business/Trade/Commerce, 4.00/4.00

Activities and Societies: Athletic female teamCourse leader, Head of Media sector of Student Body Graduated with Honors Awarded for.