Ian Burns Email & Phone Number

Tokyo, Jp

Technical product management role tasked with creating a cloud agnostic data analytics platform synthesizing information from IoT data to inform client business decisions in multiple industries. I presently manage product managers, software engineers and quality assurance personnel in globally distributed teams. We engage in market research, competitive analysis, business strategy, technical requirements, writing specifications, creating roadmaps and driving product development to the definition of done! This platform hosts applications that improve decisions across multiple domains including smart cities, public transportation, sustainability and fan experience.

Migrated existing Symantec product codebase, development teams, CI suite to new DevOps Software Development Life Cycle (SDLC) comprising Git, Sonatype Nexus binary repository, Gradle, Jenkins CI/CD pipeline, Docker, and automated test suite. Deployment and QA average signoff time decreased by 1.5 days, reduced headcount required by 33%. Symantec’s Website Security and PKI/IoT division was acquired by DigiCert in 2017.Utilized Salt and VMWare vSphere for infrastructure deployment in labs to facilitate development.Evaluated Kubernetes for container orchestration in QA and production deployment in AWS.

San Jose, California, Us

Devised a streaming method to transfer product codebase from VeriSign to Symantec to avert sales tax, saving the company several million dollars in sales tax on the sale of the $450M per year portfolio. Website Security and PKI divisions acquired from VeriSign by Symantec in 2010. Established customer-facing Certificate Transparency application deployed on AWS using Elastic Beanstalk, which resulted in compliance with a CA/Browser Forum baseline requirement by a deadline.Led application threat modeling, security, and static analysis of product codebase. Implemented code signing removal and re-signing for iOS applications to be deployed via Apple’s AppStore and internally among development staff. Served as Scrum Master for Retail Authentication development team. Implemented mandatory peer code review and unit test coverage across development teams, resulting in the removal of 2.7 bugs per week.

Reston, Virginia (Va), Us

Scaled the 24/7 build, release, patching, and deployment of applications across a $410M/year portfolio. Established a codebase security access control policy within SDLC to validate compliance with SOC2, WebTrust for Certificate Authority, customer and internal audits for Payment Card Industry (PCI). Implemented automated scans for OWASP security issues. Implemented static analysis scanning and developer access profiles. Implemented static analysis of software source code within the automated build activity to identify quality and security metrics for action.

Reston, Virginia (Va), Us

Served in a hands-on engineering role in the software release engineering group covering product development for the West Coast. Automated software product build, packaging, and manifest efforts to maintain consistent deployment artifacts, which reduced time spent by QA and Product Management teams by 30%.

Us

Managed grading operations, defect triage, and customer communication for an application that graded a candidate’s spoken English language ability for this start-up company. The application was used by the Educational Testing Service on the Test of English as a Foreign Language (TOEFL) examination as well as international aviation administrations (analogous to the U.S. Federal Aviation Administration) to assess flight crew’s spoken English language ability.Managed speech recognition engine training using data to support different dialects of spoken English, which increased our customer base by several tens of thousands worldwide per year and increased accuracy in local idiom by 37%.

Automated build, tag, and packaging process for customer-facing J2EE applications using Java, Bash, Ant, and CVS, which resulted in repeatable, immutable (MD5 checksum) product builds that saved an average 15% of developer/QA time. Standardized product revisions across major releases by automating build, tag, and packaging process to condense product support matrix across customer premise deployments. Worked with customers and professional services to implement feature toggles to diminish support needs.

Menlo Park, Ca, Us

Led UNIX system administration, including networking, shared storage (NFS), email and web server administration patching and backups. Delivered source code library support for research projects on ground-penetrating radar. Created a Linux-based software router in support of a Department of Defense research project.

Web programming for multiple departments within the university.