Ian Afford Email & Phone Number

Norwich, Gb

Banham, England, United Kingdom

Providing IT Support for Special needs schools in East Anglia

Long Stratton, England, United Kingdom

Strictly speaking it's South Norfolk & Broadland Council

Norwich, England, United Kingdom

Norwich, United Kingdom

Providing in-house IT Support to more than 400 users. SME for Cisco Webex video conferencing and Global Admin for Condeco Room Booking System. Made redundant as a result of COVID-19.- 1st, 2nd and 3rd line support undertaken- Subject Matter Expert for Cisco Webex videoconferencing and Condeco room booking system- Carried out Windows 7 to Windows 10 Operating System Upgrades- Involved in Microsoft Teams Rollout- Involved in migration from Avaya desk phones to Cisco… Show more Providing in-house IT Support to more than 400 users. SME for Cisco Webex video conferencing and Global Admin for Condeco Room Booking System. Made redundant as a result of COVID-19.- 1st, 2nd and 3rd line support undertaken- Subject Matter Expert for Cisco Webex videoconferencing and Condeco room booking system- Carried out Windows 7 to Windows 10 Operating System Upgrades- Involved in Microsoft Teams Rollout- Involved in migration from Avaya desk phones to Cisco Jabber VOIP solution. Show less

Thetford, Norfolk

Providing equipment set-up, maintenance and troubleshooting for Advantage Technologies' clients.Responsibility for the installation and support of IP CCTV systems.

Having taken voluntary redundancy from my previous employer I formed IDA Associates Limited a company wholly owned and operated by myself providing contract IT services to businesses in the Norfolk area.Contracts Undertaken:May 2008 ­ September 2009 ­ Logica ­ General IT and network support at Lotus Cars plc ­ - Comprising; fault finding and troubleshooting of day to day problems under W2k and XP, PC building and installations using Symantec Ghost disk images, network printer… Show more Having taken voluntary redundancy from my previous employer I formed IDA Associates Limited a company wholly owned and operated by myself providing contract IT services to businesses in the Norfolk area.Contracts Undertaken:May 2008 ­ September 2009 ­ Logica ­ General IT and network support at Lotus Cars plc ­ - Comprising; fault finding and troubleshooting of day to day problems under W2k and XP, PC building and installations using Symantec Ghost disk images, network printer installs, Worked on a project to deploy patches to the IFS Apps 7 Production Management system via Group Policy and Kix Scripts, Installations and fault repairs to the companies' internal telephone system, network troubleshooting of Foundry switches, backup management using HP Data Protector and Symantec Backup Exec, Desktop refresh project to upgrade users' desktops with new HP PC's running Windows XP including migration of users settings and data, archiving data of departed users from Exchange and Active Directory, group and permissions management within Active Directory, patch management of Windows servers.April/May 2008 ­ Microteam ­ PC upgrade rollout at a major University Hospital.January 2008 ­ Zonal Retail Data Systems ­ Rolling out XP upgrades to computer systems for the Weatherspoons chain of Public Houses.December 2007 ­ Netlogic ­ Installation of new PC's at the University of East Anglia. Show less

Providing IT Support services 2 days/week

Key responsibilities: Preparation of applications for the Corporate Windows NT4, and XP Professional platforms using InstallShield AdminStudio, and Microsoft SMS Installer. Carrying out Conflict Analysis of applications using InstallShield ConflictSolver Deployment of the above applications into the corporate environment using HP Radia. Carrying out the role of Technical Specialist within my team and training and mentoring… Show more Key responsibilities: Preparation of applications for the Corporate Windows NT4, and XP Professional platforms using InstallShield AdminStudio, and Microsoft SMS Installer. Carrying out Conflict Analysis of applications using InstallShield ConflictSolver Deployment of the above applications into the corporate environment using HP Radia. Carrying out the role of Technical Specialist within my team and training and mentoring new members of staff. Show less

Key responsibilities: Day to day support and management of network of Windows 95 and 98 PC's, Utilising CAT5 Ethernet cabling. Support of Novell NetWare 4.11 Servers. Design, installation and support of Windows 2000 server running Active Directory, an intranet based on Microsoft IIS and Microsoft Systems Management Server 2.0Bull Information

Key responsibilities: Site engineer for a major account for a utility company. Preparation and commissioning of new Novell servers running on Compaq hardware. Support and maintenance of 90 Novell servers utilising NetWare versions 3.11 to 4.11 running on a variety of Compaq models.

Key responsibilities: Responsible for network management on all Anglian Windows production and development Novell networks

Key responsibilities: Writing of software in Turbo Pascal to carry out office administration tasks. Writing of software in Pascal to simulate the input of various items of navigational equipment into the company's range of navigational plotting tables.

Tec Diploma, Mechanical And Production Engineering

TEC Diploma in Mechanical & Production Engineering

Computer Studies, English Language, Mathematics, Physics, Chemistry; Technical Drawing

Six G. C. E. 'O' levels, grade C or above