Process Improvement Analyst
• Facilitated the transition to a just-in-time supply chain and developed relations with a new supplier• Identified and categorized demand patterns from years of historical data, collected in-ward observational data as well as staff interview/focus group information to inform decision making• Prepared frequent reports and presentations which summarized the key findings from the vast amount of data, employing clear and informative charts, tables, and infographics• Analyzed all data to identify historical performance of the supply chain, areas of strengths, areas of weakness, and areas of interest for subsequent in-depth research and analysis• Proposed a new framework and set of procedures for supply chain management that was expected to reduce hospital-wide purchasing expenses signifcantly, without compromising patient care• Performed change management by tactfully addressing the concerns of staff and ward managers who were hesitant regarding these changes