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Responsible for managing the Product Management process and providing strategic product direction.Identified additional vertical markets for additional revenue streams.Built the Product vision in conjunction with the company and technology strategy. Presented vision and status on an ongoing basis to Board of Directors. Aligned the organization with the Product vision.Implemented a Lean Product Management process to ensure quick "customer driven" delivery and minimize technical debt.Built a high-performing Product Management team of 4 from ground up.Enhanced product delivery and speed to market with a modified Scrum approach. Continuously provided visibility to cross-department team on Product vision, roadmap, delivery and signals.

As a key member of the senior management team my role is focused on development and execution of the strategy for the Fraud and Verifications software as a service (SaaS) offerings.•Created strategic and tactical product visions and delivered on-going future and near-term roadmaps through market research, customer feedback and ongoing interactions with internal stakeholders. •Communicated the product and technology vision to the entire company and the Interthinx customer base on a quarterly basis to ensure consistent messaging around strategy.•Introduced new solutions and features by directing development teams through the Agile methodology that resulted in increased revenue year over year.•Directed the implementation of the platform strategy on the .NET framework through common data sharing services, presentation layer and the InRule business rules engine to provide flexible customer facing solutions. •Identified and implemented a “push” solution rather than a traditional “request/response” solution through the business rules engine and an open source integration software Talend to provide the lending community with a true monitoring solution.•Created a Single-Sign-On and Federated Identity strategy for all automated products by utilizing Security Assertion Markup Language (SAML) to provide customers with an end-to-end internet user management solution.•Introduced a multi-factor authentication solution to address security compliance such as Ri3pa and government security compliance such as NIST. •Directly managed a team of product managers, business analysts and UI Designers and approved all product and technical documents such as business requirement documents (BRD), wireframes, project plans, technical design documents, QA test plans and release documents. •Created and contributed to multiple marketing initiatives such as white papers, product slicks and user training by utilizing products such as Microsoft Visio, Adobe Acrobat, SnagIT and Axure.

Consumer facing diverse internet product and service provider including segments such as communication (internet and email), online loyalty marketing and floral related products.Responsible for developing and executing United Online’s Broadband/DSL Product Strategy•Launched the initial DSL offering by integrating to ILEC service providers such as Verizon and AT&T.•Expanded the DSL service footprint by creating successful partnerships with wholesale DSL providers such as COVAD and implementing additional services such as NetZero Email, antivirus solution through Norton and data backup solutions through Carbonite. •Increased sales through new member sign-ups utilizing user persona/behavior research, focus groups and A/B testing.•Conducted a full search engine optimization (SEO) exercise to understand and implement enhancements for better search engine ranking and increased page visits.•Implemented successful marketing programs through continuous web analytics review using products such as Omniture and Google Analytics. •Introduced a new CRM tool by working with and managing an off shore team of developers to ensure better customer experience, system automation and boost CRM Agent productivity.

Provider of enterprise matter management and e-billing client/server software aimed towards fortune 500 law departments and large enterprise organizations.Responsible for the creation and execution of the vision for the company’s flagship product TeamConnect: a client/server solution primarily used by legal professionals to manage their legal matters to ensure increased productivity •Launched two successful releases of the TeamConnect product built on the Oracle Database and Applications utilizing the waterfall methodology.•Built the overall product strategy by conducting market, competitive and buyer persona research.•Launched a version of TeamConnect to address specific requirements in the Corporate Legal vertical market.•Implemented a Customer Advisory Board (CAB) and a customer discussion forum utilizing the JIVE Social Collaboration solution to create an online community that helped the sharing of best practices and identification of new features. •Created solution workflows using Microsoft Visio to provide customers with a consultative approach of product usage. •Worked as a key contributor to implement the Product Release Process to ensure timely product releases from BRD creation to product release. Implemented a product sunset process and communication plan to help sunset older versions of the product.

Responsible for the product management of Oracle Collaboration Suite, a web-based collaboration platform built on top of the Oracle technology stack that enables unified collaboration tools including email, calendaring, web conferencing, file sharing and instant messaging.•Created product strategy and launched the first and second version of Oracle Collaboration Suite through the waterfall methodology. •Implemented changes to the product architecture through stress testing of internal and competitive products•Built SQL query based applications and tools with customizable user pages to assist in customer tracking and reporting on customers in the Sales pipeline utilizing the Oracle Database and Reports.•Built and executed unit tests for hosted programs to assist in product preview for customers in the Sales pipeline. •Defined Support guidelines and plans to support successful launch of partnerships with vendors, such as, SUN, HP, Dell, Compaq, Veritas, Network Appliance, and Apple•Maintained a cluster of LINUX environments and created day-to-day customer test plans to assist in customer testing, training and product preview.•Created install documents for client installs of Blackberry Enterprise Server, Outlook Calendar Clients, and FileSync components. •Created architectural design, test plan, reviewer’s guide for full product suite, individual component configuration guides for QA.