Chief Customer Officer
Current
Mar 2024 - Present
AeroLeads people directory · profile
Ian Watson Email & Phone Number
Gusto | Chief Customer Officer & Advisors
at
Gusto
2 work emails found
@airbnb.com
2 phones found area 415
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Gusto | Chief Customer Officer & Advisors
Location
Palm Springs, California, United States
Company size
Who is Ian Watson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ian Watson is listed as Gusto | Chief Customer Officer & Advisors at Gusto, a with 1 employees, based in Palm Springs, California, United States. AeroLeads shows a work email signal at airbnb.com, phone signal with area code 415, and a matched LinkedIn profile for Ian Watson.
Ian Watson previously worked as Chief Customer Officer at Gusto and Global Director - Experience & Strategy at Airbnb. Ian Watson holds Ba Hons, Public Relations from Leeds Beckett University.
Company email context
Email format at Gusto
This section adds company-level context without repeating Ian Watson's masked contact details.
{first}.{last}@airbnb.com
89% confidence
AeroLeads found 2 current-domain work email signals for Ian Watson. Compare company email patterns before reaching out.
Profile bio
About Ian Watson
Customer obsessedLove to build new things
Listed skills include Management, Change Management, Outsourcing, Strategy, and 46 others.
Current workplace
Ian Watson's current company
Company context helps verify the profile and gives searchers a useful next step.
Gusto
11 roles
Ian Watson work experience
A career timeline built from the work history available for this profile.
Global Director - Experience & Strategy
Mar 2022 - Mar 2024
Global Director - Community Support Strategy, Planning & Pmo
May 2018 - Apr 2022
Member Board Of Directors - Airbnb Capabiltiy Centre
Mar 2017 - Mar 2020
Apac Director - Customer Experience And Trust & Safety Operations
May 2016 - May 2018
Group Head Of Business Services
Global responsibility for:Multi-site Sales & Service Contact CentresCustomer RelationsSelf Service Channels Jetstar Holiday OperationsTrade Operations Finance Shared ServicesBusiness Transformation & ProductBoard Member of Jetstar Diversity Council.
Jan 2015 - May 2016
Jetstar Group Vp Of Customer Care
Global responsibility for:Customer InsightCustomer Strategy Multi-site Sales & Service Contact CentresBusiness TransformationCX Product
Apr 2012 - Jan 2015
Head Of Customer Experience
Senior leader responsible for delivering best in class customer experience for 4M customers across Singapore. CCAS International Contact Centre Awards 2011Best Customer Experience, Gold AwardBest use of IVR - Gold awardBest Contact Centre, Gold Award
Oct 2010 - Apr 2012
Head Of Operations - Delhi
Responsible for the management of Barclays Retail & Business Banking captive shared services in New Delhi, India. Accountable for building and managing a customer service and sales capability.
Oct 2008 - Jul 2010
Head Of Customer Improvement
Responsible for driving customer satisfaction and developing a best in class customer proposition across online and telephony channels for Barclays Retail Bank. Leading quality assurance, change delivery, Lean/Sigma practitioners and front line support areas.
Nov 2006 - Oct 2008
Various - Customer Support & Program Manager
Aug 2001 - Nov 2006
Team & coworkers
Colleagues at Gusto
Other employees you can reach at gusto.com. View company contacts for 1 employees →
AQ
Abimael Quintana Martínez
Colleague at GustoMéxico, Mexico
View →
MR
Mollie Riegel
Colleague at GustoDenver, Colorado, United States
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CW
Chih-Hui Wen
Colleague at GustoSeattle, Washington, United States
View →
LV
Lea Vidal
Colleague at GustoMandaluyong, National Capital Region, Philippines
View →
KA
Kevin Autrey
Colleague at GustoDenver, Colorado, United States
View →
JF
Jeff Fortuna
Colleague at GustoDenver, Colorado, United States
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JE
Jp E.
Colleague at GustoSan Francisco, California, United States
View →
AG
Andrew Garza
Colleague at GustoTempe, Arizona, United States
View →
ET
Elizabeth Tran
Colleague at GustoHouston, Texas, United States
View →
KC
Kailen Clark
Colleague at GustoDenver Metropolitan Area, United States
View →
Abimael Quintana Martínez
Colleague at GustoMéxico, Mexico
View →
MR
Mollie Riegel
Colleague at GustoDenver, Colorado, United States
View →
CW
Chih-Hui Wen
Colleague at GustoSeattle, Washington, United States
View →
LV
Lea Vidal
Colleague at GustoMandaluyong, National Capital Region, Philippines
View →
KA
Kevin Autrey
Colleague at GustoDenver, Colorado, United States
View →
JF
Jeff Fortuna
Colleague at GustoDenver, Colorado, United States
View →
JE
Jp E.
Colleague at GustoSan Francisco, California, United States
View →
AG
Andrew Garza
Colleague at GustoTempe, Arizona, United States
View →
ET
Elizabeth Tran
Colleague at GustoHouston, Texas, United States
View →
KC
Kailen Clark
Colleague at GustoDenver Metropolitan Area, United States
View →
2 education records
Ian Watson education
Ba Hons, Public Relations
Leeds Beckett University
Hnd, Business Management
Leeds Beckett University
FAQ
Frequently asked questions about Ian Watson
Quick answers generated from the profile data available on this page.
What company does Ian Watson work for?
Ian Watson works for Gusto.
What is Ian Watson's role at Gusto?
Ian Watson is listed as Gusto | Chief Customer Officer & Advisors at Gusto.
What is Ian Watson's email address?
AeroLeads has found 2 work email signals at @airbnb.com for Ian Watson at Gusto.
What is Ian Watson's phone number?
AeroLeads has found 2 phone signal(s) with area code 415 for Ian Watson at Gusto.
Where is Ian Watson based?
Ian Watson is based in Palm Springs, California, United States while working with Gusto.
What companies has Ian Watson worked for?
Ian Watson has worked for Gusto, Airbnb, Qantas, Dbs Bank, and Barclays.
Who are Ian Watson's colleagues at Gusto?
Ian Watson's colleagues at Gusto include Abimael Quintana Martínez, Mollie Riegel, Chih-Hui Wen, Lea Vidal, and Kevin Autrey.
How can I contact Ian Watson?
You can use AeroLeads to view verified contact signals for Ian Watson at Gusto, including work email, phone, and LinkedIn data when available.
What schools did Ian Watson attend?
Ian Watson holds Ba Hons, Public Relations from Leeds Beckett University.
What skills is Ian Watson known for?
Ian Watson is listed with skills including Management, Change Management, Outsourcing, Strategy, Business Process Improvement, Customer Experience, Business Transformation, and Process Improvement.
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