Ian Baxter

Ian Baxter Email and Phone Number

Transforming cybersecurity landscapes with strategic vision, robust risk management, and innovative technology solutions to propel businesses forward.
Ian Baxter's Location
London, England, United Kingdom, United Kingdom
Ian Baxter's Contact Details

Ian Baxter personal email

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About Ian Baxter

As a seasoned IT executive, I've had the privilege of leading transformative technology and cybersecurity initiatives across diverse industries. My journey has taken me through pivotal roles where I've driven innovation, operational excellence, and robust security strategies.At Synlab, UK, where I currently serve as CIO, I manage the technology and change function across joint ventures, hospitals, and non-hospital businesses. By collaborating with senior stakeholders, I've improved operational efficiency through innovative technology techniques and ensured robust security by steering our IT change portfolio and daily risk management.Previously at SICSIC Advisory, I worked as a Senior Consultant, supporting clients in achieving optimal capability, resilience, and regulatory compliance. I optimized security measures and fortified the insurance sector's resilience by influencing policies and liaising with regulators and industry leaders.During my tenure at Bupa Group, I first served as CIO, managing technology services for the UK and Ireland markets. I spearheaded digital transformation initiatives and optimized resource allocation within a £100M+ budget. Later, as Group CISO, I built strong connections with stakeholders and developed strategic security transformations that enhanced our resilience against cyber threats. I led a £250M Global Incident Response remediation plan and established global cybersecurity standards.At One Family, Brighton, I served as CIO, developing and executing a technology solutions roadmap to modernize our investment business infrastructure. I directed M&A integration, consolidating two highly regulated financial services businesses, and drove the creation of a new mortgage lending platform.In my role at Amlin, London, as Global Head of IT, I oversaw the IT function across Europe, streamlining processes and improving service delivery. I reengineered the IT organizational structure and led critical big data projects, achieving expedited risk pricing for the London market.With a proven track record in strategic IT leadership, I am passionate about leveraging technology to drive business growth, enhance operational efficiency, and ensure robust cybersecurity.

Ian Baxter's Current Company Details

Transforming cybersecurity landscapes with strategic vision, robust risk management, and innovative technology solutions to propel businesses forward.
Ian Baxter Work Experience Details
  • Synlab Uk & Ireland
    Chief Information Officer
    Synlab Uk & Ireland Oct 2022 - Sep 2024
    London, England, Gb
  • Bank Of Ireland
    Ciso (Uk)
    Bank Of Ireland Apr 2022 - Sep 2022
    4, Ie
  • Sicsic
    Senior Consultant
    Sicsic Aug 2021 - May 2022
    London, England, Gb
    Specific experience and focus around cyber security and Operational Resilience, helping firms to shape programmes of work to achieve appropriate levels of resilience and regulatory compliance.
  • Bupa
    Interim Group Ciso
    Bupa Nov 2018 - Jun 2020
    Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb
  • Bupa
    Interim Cio
    Bupa Oct 2017 - Jun 2020
    Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb
    CIO for the regulated entities Responsible for InfoSec across the Insurance sectorLeading the Transformation of InfoSec for Bupa
  • Onefamily
    Group It Director
    Onefamily Jan 2015 - Jun 2016
    Brighton, Gb
    As Acting CIO, leading the integration and consolidation of two regulated FS businesses into a single new entity. Creation and delivery of a 5 year IT strategy in line with the corporate strategy. Overall responsibility for company-wide technology solutions projects.
  • Amlin
    Global Head Of It
    Amlin May 2014 - Dec 2014
    London, London, Gb
    Overall responsibility for the entire IT functions across the group thoughout Europe, leading the development, test and operations function. Devised and implemented a rejuvenated TOM for all IT functions, and consolidated into centres of excellence. Led the delivery of critical Big Data projects that achieve real­‐time risk pricing for the London Market.
  • Genworth International
    Director Of Business Transformation
    Genworth International Aug 2013 - Feb 2014
    Glen Allen, Virginia, Us
    Leading the establishment and development of a Europe-wide review and transformation program focusing on customers, distributors and enabling digital and data insight strategies. Initiate and implement a rolling approach to wholesale transformation for proposition and distribution strategies.
  • Old Mutual Group
    Chief Information Officer
    Old Mutual Group Jul 2011 - Mar 2013
    Johannesburg, Gauteng, Za
    As a member of the Management Board reporting to the CEO, instrumental in leading the IT function and a £200 million portfolio of Change activities annually. Successfully launched the Global Transformation of IT and Change Capability. Recovered key outsource relationships that shifted the basis from 'exit' to one of 'renewal' (£180 million contract).Generated Run Rate savings in excess of £50 million and managed the IT team of 2000 FTE over several geographies. Coordination of delivery centres, and delivery of cross border services throughout Africa, South America and Europe. Developed and implemented a single SDLC methodology and TOM for the group - resulting in 20% reduced change costs.Concurrent with the role of Group Solution Delivery Director.
  • Xchanging
    Chief Information Officer
    Xchanging Jan 2011 - Sep 2011
    London, Gb
    Spearhead the technology and change projects for a split onshore/offshore capability, for the London Insurance market, from development to implementation. Responsible for platform execution of the overall daily operations involving a team of several hundred specialists designing, building and delivering transformation projects.Driving operations strategies that automated core processes and all change projects. Delivered BPO and ITO services to the London Insurance Market.Rebuilt and implemented technology capabilities and target operating models, to effectively lead the implementation of a Technology Transformation Programme (ECF2) for Lloyds Insurance Market which transformed paper processing claims into electronic - resulting in a 10% head count reduction with increased delivery capacity.
  • Xchanging
    Managing Director - Advisory Services
    Xchanging Aug 2009 - Jan 2011
    London, Gb
    Management of all strategic business operations focused on delivering consulting services across the financial services industry. Direct management of a large team comprising several managing partners and around 50 associates. Engaged in negotiations with customers to expedite resolution, and to establish and preserve senior relationships within the industry. Maintained margin (EBIT) of almost 30% against revenue by managing higher than average levels of resource utilisation compared to industry standards.
  • Xchanging
    Regional Head - Implementation
    Xchanging May 2009 - Jan 2011
    London, Gb
    Serving as COO for the UK with active membership on Xchanging Board and Regional Senior Management Team. Working in tandem with CFO and CEO to oversee delivery of all in-house initiatives as part of Xchanging’s strategic planning and change delivery.Provided leadership for a 300 member team of change delivery professionals which successfully accomplished 350 projects - resulting in the delivery of approximately $100 million USD in external revenue with EBIT of 20%.
  • Aviva
    Director Of Delivery, Ecommerce & Common Platforms
    Aviva Apr 2008 - Apr 2009
    London, Gb
    Plan and drive Corporate and IT related streamlining strategies with annual project revenue of approx. £90 million. Leading and optimising operational resources vertically and horizontally, including business change development for eCommerce and shared platforms. Led the outsource of the Infrastructure provision for the whole of Aviva to EDS, this included sale of assets and staff TUPE circa 600 FTEDevelopment of eCommerce project, created new target operating models, built cost-effective delivery capability, and leveraged partners and third parties as part of platform development for regional and global use.
  • Fidelity International Ltd
    Global Head Of Business Relationship Management (Executive Director)
    Fidelity International Ltd Jan 2006 - Dec 2007
    London, London, Gb
    UK based global role, directing IT business engagement team to drive growth. Designed platform and technology strategies that reflected business needs while building future technical visions for all Fidelity’s business systems, incorporating key SOA principles.Developed and led global director level team and provided strategic guidance to drive superior customer support for engagements. Collaboration with design team (architects and business analysts) to develop solutions that complied with converging global architectures and standards. Conducted a complete review of legacy systems and documented entire business and systems architecture.Working closely with 1000 system team members to improve pipeline development, project/portfolio management, and planning and prioritisation processes - resulting in expansion of customer engagement and enabling maturity of the supply element.
  • Lloyds Tsb
    Head Of Strategic Change Management (Director)
    Lloyds Tsb Aug 2005 - Dec 2005
    London, England, Gb
    Reporting directly to executive board members, delivered monthly project portfolio performance presentations, and proposed forward-thinking strategies. Conceptualised, built, and led company-wide IT change functions and managed complete project portfolio. Created and managed governance process, allowing the board to initiate, fund, and monitor investment benefits.Introduced company-wide processes/models to strengthen project management function, including: pipeline management model, resourcing and funding model, and formal stage gate process with training program for senior management and sponsors.
  • Axa Technology Services
    Global Head Of Transformation & Change Technology, & Service Delivery
    Axa Technology Services Sep 2004 - Jul 2005
    Paris, Fr, Fr
    Responsible for the delivery of all IT services for the AXA Group to support long-term growth. Provided strategic guidance which resulted in the transition of software development to offshore third party providers, along with consolidation of data centres and technology platforms during a 3 year period. Worked alongside CIOs to stimulate consensus and commitment regarding convergence of common technical platform infrastructures, development methodologies and tools, and sourcing partners.Created a globalisation strategy by effectively managing multiple legal entities spanning Europe - resulting in significant efficiency, cost and quality improvements by introducing common methodologies and standards for architectures and service management. Cost reductions of $130 million.
  • Axa Technology Services
    Chief Executive Officer
    Axa Technology Services Jun 2002 - Sep 2004
    Paris, Fr, Fr
    Led AXA's IT service delivery operation, including development of commercial propositions. Proactively and effectively conceptualised and implemented global outsource strategies resulting in significant increases of productivity, cost-efficiencies and target attainment. Operated a $650 million budget and 2000 FTE.Created in-house leadership team which eliminated AXA Tech UK’s need to maintain existing supplier contract - resulting in reduced IT service costs by 30% and head count by more than 50%, while simultaneously increasing system delivery quality metrics, including SLAs and KPIs.
  • Zurich Financial Services
    Chief Information Officer
    Zurich Financial Services 1990 - 2002
    Zurich, Zurich, Ch
    Developed and directed multi-specialty skilled teams that spanned the globe with focus on building appropriate global infrastructures in line with the group’s business strategy. Worked closely with Zurich Group Head Office to establish global standards for messaging middleware and contact centres - forged many partnerships including IBM, CSC and DST, in order to develop software solutions for Zurich which also led to commercial package offerings for partners.Cultivated and guided the global virtual team that designed, modelled, and delivered global infrastructure to enable efficient, high-level support of Zurich’s e-business projects and initiatives.Serving several global positions including Head of Global PMO and Group Head of Innovation, finishing my tenure as CIO.

Ian Baxter Skills

Business Transformation It Strategy Change Management Strategy Outsourcing Leadership Governance Management Program Management Stakeholder Management Insurance Project Portfolio Management Project Delivery Business Strategy Offshoring It Service Management Integration Consulting Risk Management Executive Management E Commerce Financial Services Project Management Operations Management Process Improvement Business Process Data Center Strategic Planning Management Consulting Sdlc Enterprise Software Business Planning Business Process Improvement It Transformation Bpo Programme Delivery Software Development Life Cycle Project Planning Business Process Outsourcing Collaboration Information Technology It Outsourcing Business Analysis Digital Transformation

Ian Baxter Education Details

  • University Of The West Of England
    University Of The West Of England
    Master Of Business Administration (M.B.A.)
  • Imd
    Imd
    Executive Education Program
  • Cranfield School Of Management
    Cranfield School Of Management
    Executive Education Program - Finance & Business Psychology
  • Fca Approved Person Cf29
    Fca Approved Person Cf29
  • Liveryman Of The Worshipful Company Of Information Technologists
    Liveryman Of The Worshipful Company Of Information Technologists
    Industry Committee Member
  • Fellow Of The Royal Society Of Arts (Frsa)
    Fellow Of The Royal Society Of Arts (Frsa)

Frequently Asked Questions about Ian Baxter

What is Ian Baxter's role at the current company?

Ian Baxter's current role is Transforming cybersecurity landscapes with strategic vision, robust risk management, and innovative technology solutions to propel businesses forward..

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What schools did Ian Baxter attend?

Ian Baxter attended University Of The West Of England, Imd, Cranfield School Of Management, Fca Approved Person Cf29, Liveryman Of The Worshipful Company Of Information Technologists, Fellow Of The Royal Society Of Arts (Frsa).

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Ian Baxter has interest in Systems, Economic Empowerment, Happiness, Politics, Change, Poverty Alleviation, Science And Technology, People.

What skills is Ian Baxter known for?

Ian Baxter has skills like Business Transformation, It Strategy, Change Management, Strategy, Outsourcing, Leadership, Governance, Management, Program Management, Stakeholder Management, Insurance, Project Portfolio Management.

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