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Ian Berg Email & Phone Number

Associate, Managed IT Support at RSM Canada

Location: Calgary, Alberta, Canada 3 work roles 6 schools

LinkedIn matched

✓ Verified Jun 2026 3 data sources Profile completeness 86%

Current company

RSM Canada

Role

Associate, Managed IT Support

Location

Calgary, Alberta, Canada

Company size

885 employees

Who is Ian Berg? Overview

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Quick answer

Ian Berg is listed as Associate, Managed IT Support at RSM Canada, a company with 885 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Ian Berg.

Ian Berg previously worked as Service Desk Analyst at Payran Systems Inc. and Technical Escalation Specialist at Smart Technologies. Ian Berg holds Currently Studying Sql, Python And Excel from Datacamp.

Company email context

Email format at RSM Canada

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RSM Canada

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Profile bio

About Ian Berg

Ian Berg is a Associate, Managed IT Support at RSM Canada.

Current workplace

Ian Berg's current company

Company context helps verify the profile and gives searchers a useful next step.

Rsm Canada

Associate, Managed IT Support

Canada

Website

rsmcanada.com

Employees

885

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Company profile

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3 roles

Ian Berg work experience

A career timeline built from the work history available for this profile.

Associate, Managed It Support

Rsm Canada

Canada

Service Desk Analyst

Current

Payran Systems Inc.

Calgary, Alberta, Canada

Windows 11 and Windows 10 deployment using Autopilot along with MicrosoftOffice and Teams installation and configuration.
Endpoint management with Microsoft Intune. Administration of user and group accounts in Microsoft 365, Entra ID and Active Directory.
File management in OneDrive and Sharepoint administration.
HP printer and plotter troubleshooting.
Resolve computer hardware, software, mobile phone, and networking issues for over 200 end-users by phone or remotely.
Consistently close 10+ support tickets daily during regular business hours and on-call using Autotask (similar to ServiceNow and Salesforce).

Mar 2023 - Present

Technical Escalation Specialist

Smart Technologies

Calgary, Canada Area

Delivered remote onboarding & follow-up technical support for teachers and other SMART product end-users with Windows, macOS, iOS and Android.
Mentored front-line agents utilizing tools like Amazon Connect.
Sold software license renewals using Stripe.
Drafted technical replies for posting to social media platforms.
Contributed to the 'Trusted Tech Program' by defining eligibility criteria and providing white glove support to sales partners.
Collaborated with Product Support Analysts to identify & troubleshoot software bugs.

Feb 2009 - Jan 2023

Team & coworkers

Colleagues at RSM Canada

Other employees you can reach at rsmcanada.com. View company contacts for 885 employees →

KB

Kelly Burgeson Colleague at Rsm CanadaOkotoks, Alberta, Canada, Canada View → BY

Bill Yang, Cpa, Ca, Cpa (Illinois) Colleague at Rsm CanadaCanada, Canada View → SS

Shiv Sengupta Colleague at Rsm CanadaVancouver, British Columbia, Canada, Canada View → CG

Christin Giebelhaus Colleague at Rsm CanadaCalgary, Alberta, Canada, Canada View → TC

Tasnia Chowdhury Colleague at Rsm CanadaGreater Toronto Area, Canada, Canada View → OB

Ohad Ben Yossef Colleague at Rsm CanadaCanada, Canada View → SR

Shaweta Roopra Colleague at Rsm CanadaToronto, Ontario, Canada, Canada View → TH

Tony Hemy Colleague at Rsm CanadaVancouver, British Columbia, Canada, Canada View → AS

Ali Shah, Ca, Frm Colleague at Rsm CanadaCanada, Canada View → RD

Robert Dew Cpa Ca Colleague at Rsm CanadaGreater Toronto Area, Canada, Canada View →

6 education records

Ian Berg education

Currently Studying Sql, Python And Excel

Datacamp

Courses completed so far: Intermediate SQL, Introduction to SQL, Introduction to Python, Data Analysis in Excel, Understanding Machine.

Computer Programming

Southern Alberta Institute Of Technology (Sait)

CPRG 104 - Programming with Python (Oct 29, 2024 to Dec 3, 2024) CPRG 100 - Introduction to Python Programming (Feb 28 to April 4, 2023)

Explorer Level

Trailhead By Salesforce

Currently studying Slack, CRM, App logic and App cycle topics in Trailhead. 3 years+ of day-to-day experience as a Salesforce end-user and.

A+ Certified Professional, Computer And Information Sciences And Support Services

Comptia Tech Career Academy

Computer and Information Sciences

Diploma

Cdi College

Network Technician (MCSE Specialization)

Bachelor Of Arts (B.A.)

University Of Calgary

Social Sciences, Political Science

FAQ

Frequently asked questions about Ian Berg

Quick answers generated from the profile data available on this page.

What company does Ian Berg work for?

Ian Berg works for RSM Canada.

What is Ian Berg's role at RSM Canada?

Ian Berg is listed as Associate, Managed IT Support at RSM Canada.

Where is Ian Berg based?

Ian Berg is based in Calgary, Alberta, Canada while working with RSM Canada.

What companies has Ian Berg worked for?

Ian Berg has worked for Rsm Canada, Payran Systems Inc., and Smart Technologies.

Who are Ian Berg's colleagues at RSM Canada?

Ian Berg's colleagues at RSM Canada include Kelly Burgeson, Bill Yang, Cpa, Ca, Cpa (Illinois), Shiv Sengupta, Christin Giebelhaus, and Tasnia Chowdhury.

How can I contact Ian Berg?

You can use AeroLeads to view verified contact signals for Ian Berg at RSM Canada, including work email, phone, and LinkedIn data when available.

What schools did Ian Berg attend?

Ian Berg holds Currently Studying Sql, Python And Excel from Datacamp.

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