Program Manager, Web Experience
CurrentIn June 2023, assumed expanded responsibility to oversee the management of the Fullsite's entire portfolio of websites, leveraging demonstrated expertise and trust in handling critical web operations.Developed a strategy for and executed on the strategic of a comprehensive vision for the SAE.ORG redesign project, combining content, taxonomy, user--focused best practices and technology to create a personalized user experience for the complete customer journey Led the successful completion of the design portion for a complex website redesign, which offers opportunities to mobility engineers at all stages of their professional journey, from grade school to college, and into the job force and retirement Collaborated with multiple teams with competing priorities to ensure alignment and cohesive design strategy.Expertly maintained Service Level Agreement (SLA) targets, ensuring seamless website operations and exceeding performance expectations.Lead a highly productive team of digital communication professionals, fostering collaboration and achieving exceptional results in an agile environment.Collaborated closely with the business stakeholders to identify and implement continuous improvements to the website, aligning with evolving user needs and industry trends.