Ian Bodsworth

Ian Bodsworth Email and Phone Number

Experienced LandRover Nerd @ UPDATESBYBODSY LTD
Ian Bodsworth's Location
United Kingdom, United Kingdom
Ian Bodsworth's Contact Details

Ian Bodsworth personal email

n/a

Ian Bodsworth phone numbers

About Ian Bodsworth

A second stage career turning a hobby into a business.

Ian Bodsworth's Current Company Details
UPDATESBYBODSY LTD

Updatesbybodsy Ltd

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Experienced LandRover Nerd
Ian Bodsworth Work Experience Details
  • Updatesbybodsy Ltd
    Managing Director
    Updatesbybodsy Ltd Apr 2015 - Present
    Specialist maintenance services and modifications to modern LandRover/Range Rover vehicles.
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  • Tarmac Building Products Ltd
    Interim Internal Sales And Customer Service Manager
    Tarmac Building Products Ltd Jul 2014 - Present
    Wolverhampton, United Kingdom
    Managing multi site operation for Internal Sales, Customer Service , Distribution and Queries & Complaints functions.
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  • Mark Group
    Head Of Contact Centres
    Mark Group Jul 2013 - Jul 2014
    Leicester, United Kingdom
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  • Epson Europe B.V.
    Senior Manager - Service & Support
    Epson Europe B.V. Nov 2008 - Jul 2012
    Epson manufacture and sell printers, scanners, video projectors and other computer peripherals across B2C and B2B areas. • After development of circa 200 key staff, re-engineering of all systems and processes this role continued with overall strategic development of projects, systems, people and suppliers. • Responsibility for €10m+ budget and overall strategic alignment of contact centre strategy and centralised service refurbishment programme. • Identified the benefits and developed confidence within the marketing team to implement an integrated programme of Social Media activities• Quality and control systems – PCI Compliance implementation, J-SOX and ISO 14001 adherence• Coaching and development of direct and indirect team members, aligning customer delight with company values.
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  • Epson Europe B.V.
    Emea Customer Interaction Manager
    Epson Europe B.V. Apr 2005 - Oct 2008
    My role was to develop and implement Technical and Customer Strategies in relation to direct B2B and B2C customer contact across the EMEA region, whilst maximising direct revenue opportunities. Along with management and development of the European Refurbishment Centre.
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  • Epson Uk
    Operations Manager
    Epson Uk 2000 - 2005
    My role was to develop and implement Technical and Customer Strategies in relation to direct B2B and B2C customer contact across the UK, Ireland and Nordic region, whilst introducing direct revenue opportunities.
  • Epson Uk Ltd
    Support Manager
    Epson Uk Ltd 1997 - 2000
    Managed internal contact centre operation (B2B/CS) and the third party provider for B2C and Nordic contact centre operations. 1st technology company in UK to implement web based chat programme (1999/2000).
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Ian Bodsworth Skills

Management Strategy B2b Business Strategy Operations Management Change Management New Business Development Cross Functional Team Leadership Account Management Team Management Project Management Leadership Customer Service Channel Partners Team Leadership Product Marketing Product Management Call Centers Recruiting Outsourcing Project Planning Coaching Telecommunications Customer Satisfaction Sales Solution Selling Business Development Crm Strategic Partnerships Business Planning Key Account Management Customer Experience Marketing Insourcing People Management Itil Negotiation Budgets Marketing Management Go To Market Strategy Direct Sales Forecasting Contract Management Multi Channel Marketing Retail Operational Management Strategic Management Outsourced Management Technology Implementation Budget Management

Frequently Asked Questions about Ian Bodsworth

What company does Ian Bodsworth work for?

Ian Bodsworth works for Updatesbybodsy Ltd

What is Ian Bodsworth's role at the current company?

Ian Bodsworth's current role is Experienced LandRover Nerd.

What is Ian Bodsworth's email address?

Ian Bodsworth's email address is ia****@****ope.com

What is Ian Bodsworth's direct phone number?

Ian Bodsworth's direct phone number is +4477706*****

What skills is Ian Bodsworth known for?

Ian Bodsworth has skills like Management, Strategy, B2b, Business Strategy, Operations Management, Change Management, New Business Development, Cross Functional Team Leadership, Account Management, Team Management, Project Management, Leadership.

Not the Ian Bodsworth you were looking for?

  • Ian Bodsworth

    Ian Bodsworth
    Managing Director At Good Skills Training & Defib Uk
    Hadleigh
    1
    goodskillstraining.co.uk

    2 +447833XXXXXX

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