Ian Bogg Email & Phone Number

Southampton, England, United Kingdom

City Of Southampton, England, United Kingdom

City Of Southampton, England, United Kingdom

London, United Kingdom

As VHR's project lead, reporting directly to the Board, I was responsible for the delivery of all strategic, business-critical programmes and projects as well as operational change initiatives, covering VHR's UK and overseas locations. I oversaw all aspects of project delivery, from procurement, budgeting, planning and resource allocation to ensuring successful closure and benefits realisation. My main areas of focus were the product management of the company's Microsoft… Show more As VHR's project lead, reporting directly to the Board, I was responsible for the delivery of all strategic, business-critical programmes and projects as well as operational change initiatives, covering VHR's UK and overseas locations. I oversaw all aspects of project delivery, from procurement, budgeting, planning and resource allocation to ensuring successful closure and benefits realisation. My main areas of focus were the product management of the company's Microsoft Dynamics NAV implementation, the delivery of cloud-based CRM, productivity software implementation projects, and an IR35 compliance project, alongside various other initiatives that formed part of the business's wider digital transformation programme, employing tools and techniques such as PRINCE2, Lean and Agile. Show less

Surrey, United Kingdom

Successfully managed a project to redesign and upgrade the business’ bespoke CRM solution. Led stakeholder brainstorming sessions, utilising techniques such as root cause analysis’ to identify pain points and capture other feedback and recommendations.Conducted stakeholder analysis, identified and prioritised stakeholders, agreed project sponsorship, agreed scope and developed the project charter.Conducted process mapping to determine and map the current state and create process flow… Show more Successfully managed a project to redesign and upgrade the business’ bespoke CRM solution. Led stakeholder brainstorming sessions, utilising techniques such as root cause analysis’ to identify pain points and capture other feedback and recommendations.Conducted stakeholder analysis, identified and prioritised stakeholders, agreed project sponsorship, agreed scope and developed the project charter.Conducted process mapping to determine and map the current state and create process flow diagrams.Agreed and mapped ideal future state with key stakeholders, creating process flow diagrams and statements.Led requirements gathering workshops with stakeholders to define and document requirements and suggested solutions, agreed technical features to be delivered.Communicated requirements and technical features to the business’s outsourced developers, developed and agreed the project plan and oversaw delivery of the solution, trained and coached end-users in its use.Achieved on-time project delivery and savings vs budget. From a benefits realisation perspective, achieved near-fulldigitisation of the business’s sales process resulting in the removal of many non-value-added actions and the addition of multiple efficiencies, reducing transaction time and cutting costs.Managed a project, working closely with the Operations Team, to implement a GDPR-compliant digital document retention solution and related processes, oversaw testing and introduction of archiving software and new processes to the business creating a fully-auditable archive, eliminating paper archiving and saving c.20 person-hours per month, a c.12.5% reduction in departmental time expenditure.Championed the use case for productivity and project management software within the business and oversaw testing of several products before implementing a particular, cost-effective solution. Show less

Home Counties

Successfully trained and coached teams in newly acquired or converted and, existing businesses, across multiple brands, in the use of new software and hardware such as labour and deployment, CRM and EPOS systems. Labour & Deployment Best Practice Manager- collected, analysed and reported on labour costs and staffing deployment data from a 17-site business district, creating action plans and overseeing their implementation with site managers; achieved consistent cost savings… Show more Successfully trained and coached teams in newly acquired or converted and, existing businesses, across multiple brands, in the use of new software and hardware such as labour and deployment, CRM and EPOS systems. Labour & Deployment Best Practice Manager- collected, analysed and reported on labour costs and staffing deployment data from a 17-site business district, creating action plans and overseeing their implementation with site managers; achieved consistent cost savings. Energy Best Practice Manager- collected, analysed and reported on energy usage data from a 12-site business district, championed the benefits of analysing energy usage against labour deployment to identify wastage, created and oversaw the implementation of action plans, working with site managers. Successfully reversed a long term trend of energy overspending and created sustainable savings Show less