• Working closely with the Parts Distribution Operations Manager• Roll out the project at the identified PSDC sites in line with the ‘core model’• Carry out an initial ‘needs assessment’ covering: stock, warehouse, building and access, systems (internal & external), equipment (fixed & variable), Human Resources (fixed & variable) and logistics (internal & external)• With the PSDC construct an implementation Action Plan with realistic timings, resource planning, communication (internal & Spokes) as well as clearly defined SLA and KPI targets• Manage the PSDC in implementing the Action Plan including: parts purchasing, logistics and sales, HR changes (including recruitment of sales staff), optimising current and new processes (on ‘lean’ principles) and Managing the attachment of Spokes• Training and coaching of personnel• Handover of operational PSDC in line with ‘core’ model (including ‘must haves’), within 2 weeks of final Spoke attachment whilst meeting SLA criteria and measuring against KPIs

• Supply chain management (including sourcing of products, supplier management)• Logistics (distribution)• Warehouse operations• Customer serviceLeadership roles within the business:• Build effective teams within all areas of operations• Work with director on strategy• Work with accountant on costing of strategies/plansDirect reports:• Warehouse Manager • Customer Service Team Leader • Assistant Buyer • Overseas remote staff x3http://www.rattandirect.co.uk/home-and-garden-accessories.html

• Appointed on a contract basis as the Offshore Supply Chain and Contracts Manager supporting functions in India.• Responsible for Supply Chain and Contracts Management for all Offshore Insurance processes including all KPI and metric reporting.• Owns two contracts worth approx £5m each including consultancy work

Responsible for training all Logistic staff Supply Chain Management in accordance with MOD regulations. Also responsible for production of technical publications to accompany training.

Logistics Manager 1999 - 2011• Managed and led teams of up to 130 people, setting objectives and carrying out performance appraisals, to ensure efficient operation of national and international procurement & logistics.• Set up and managed supplier service contracts, sourcing and qualifying local contractors for average value contracts of £2 million. • Managed Invitation to Tender process for new suppliers, reviewing tenders and authorising purchase based on value for money in terms of price, quality and ability to deliver.• Managed the supply chain across multiple distribution centres, overseeing all operational activities to ensure all SLAs and KPIs were achieved consistently.• Developed and implemented an initiative to introduce local training on inventory control, resulting in 20% cost saving against expected budgetary spend.• Established operation of static/ mobile stores facilities to support in-field exercises and operations to provide support equipment, controlling inventory electronically.• Planned and implemented new processes to improve overall efficiency and reliability, and meet demanding operational requirements. • Organised the procurement and supply chain management for technical spares for Army units across North America, establishing and negotiating local contracts and supplies. • Acted as a coach and mentor, as well as delivering formal training to line managers and team members in all aspects of stock, inventory and supply chain. • Established a programme of briefings to provide advice and guidance, thus increasing awareness of, and improving attitudes to supply chain issues. • Established and monitored long term contract with local repair agency to improve the efficiency of turnaround times for repair of major assets.Stores Manager 1987 - 1999 • Managed computerised inventory systems, controlling 25,000 items with value in excess of £4million, providing training for end-users to ensure efficient operation.