Ian Burness Email & Phone Number

Melbourne, Australia

Joondalup, Western Australia, Australia

Lecturer and tutor in the MBA degree teaching:Big Data, Analytics and Decision-making

Melbourne, Australia

Lecturer for the Master of Information Systems subject Business Analysis Modelling and Design (2016-17).Tutor in the Master of Information Systems degree program for the following units:Fundamentals of Information Systems.Emergent TechnologiesImpact of Digitisation

Melbourne, Australia

Lecturer for the AGSE, MBIS and Master of Information Technology degrees in multiple units:Strategic Value of Business TechnologyBIS for a Rapidly Changing WorldEnterprise Architecture, Strategy and GovernanceAdvanced Business Analysis,Business Information Systems Analysis Contemporary Issues in Business Analysis, Delivering IT Business Value.Managing IT.

Melbourne, Australia

Building4Business Pty Ltd was formed in 2000 and is a privately owned Australian company. The company has focused its research over the past several years on a method that would enable organisations to quantify the value and contribution of intangibles, as input to strategic investment decision making.This research has led to the development of additional.

Mikkeli Area, Finland

Introduction To Management using Classroom As Organisation (CAO) methodology.

Melbourne, Australia

Phoenix Consulting is a privately owned Australian Company, delivering high value Business Consulting and IT Professional Services to leading corporations and government nationally. The Phoenix Consulting philosophy is simple: we deliver well-defined, measurable business outcomes to our clients through the engagement of subject-matter-experts and.

Vietnam

Lecturer in the Master of Project Management program.Project Manager for Financial Markets Trading Room Simulator

Vietnam

I am now in HCM, Vietnam looking to specialise in business coaching and training, as well as training and mentoring the next generation of team leaders, project managers and executives.

Melbourne, Australia

Disability Professionals Victoria (DPV) is a professional association established in 2005 that promotes excellence, leadership and quality practice by providing opportunities for recognition, learning and connection. Disability work is vitally important in our community, and DPV aims to support the individuals who commit themselves to the profession.

Melbourne, Australia

Phoenix is a Principal led organisation which means Phoenix senior management is accountable for the outcome on every Phoenix engagement. Phoenix has three core offerings it provides; Business & IT Consulting, Productivity and Sourcing, and Phoenix Digital. Each offering has a range of services that has a track record of delivered outcomes for our.

Melbourne, Australia

Development of process design, business requirements, software vendor and system integrator selection, investment proposal justification ($10M), risk profiling and business continuity management for Records and Document Management system (EDRMS).Prime responsibility for Stakeholder Management with General Counsel, CIO, Head of Risk and Compliance, and Head.

Melbourne, Australia

Responsible for IT Service Desk, Desktop Services, Major Incident Management, Problem Management, Issue Management, Service Level Management and ITIL compliancy.Major deliverable was the process review and design, implementation and launch for a Service Management Office to cover above responsibilities plus Service Improvement.FTEs ~50, 3 Direct Reports

Espoo, Finland

Leadership of 4 interdependent business/IT programs delivering ERP & IM systems to replace legacy customer service and logistics systems for Customer Care.Stakeholder management of the VP Customer Care and his executive team to define the business and operational models and associated business processes.Ensured business case and ongoing justification for.

Espoo, Finland

Leadership of 3 business/IT programs, including development, deployment and production accountability for Nokia Care’s Oracle after-sales billing system to enable business transformation from break/fix business model – deployed to 15,000 users globally.System development (Oracle) and data warehouse (Cognos) for finance reporting, cost reporting (QlikView).

Espoo, Finland

Leadership of operational modelling, business process development, change management, A$100M business case, RFP, vendor selection (Oracle) and system integrator selection (Accenture) for Customer Care CRM and replacement billing platform.Also budget, resourcing, and cost-reporting responsibility for the system in production.Business owner and key.

Espoo, Finland

Redevelopment and global deployment of Nokia Care’s front-end warranty claims billing application (Microsoft.Net and Java) for 10000 users in 120 countries. (ROI A$25M p.a.)Also program accountability for all interdependent after-sales systems in production.Business owner and key stakeholder was Finance Manager and his management team.A$15M p.a. budget.

Espoo, Finland

Leadership of Repair Network Services program, including 6 different projects covering billing, warranty records database, datamarts, reporting and online repair network information. Also program accountability for all interdependent after-sales systems in production.Business owner and key stakeholder was Customer Care Finance Manager and his management.

Espoo, Finland

Global responsibility for SAP and proprietary production payroll systems in 65 countries.Team leader for the development of Nokia’s leading-edge Compensation & Benefits system.Business owner and key stakeholder was HR Finance Manager and management team.A$5M p.a. budget, FTEs ~20, 6 Direct Reports.

Melbourne, Australia

Executive program manager for the fastest development and implementation of the largest personnel records & payroll system (SAP ERP) in Australia (as at 1999) (150% ROI)This also covered responsibility for business requirement management, change management, release & deployment management and business case benefits realisation.The program’s objective was.

Melbourne, Australia

Business analyst and process issue management for IT requirements arising from Australian Government’s telecommunications deregulation legislation.

Melbourne, Australia

Responsible for the development of the 3-year Telstra IT strategy plan as well as for running the annual business planning cycle. Reporting to the GM, Strategy & Business Planning, I worked closely with all the CIO's Direct Reports.

Melbourne, Australia

Technical liaison for the development of AXIS, Telecom Australia’s first national customer ordering system (and CRM).

Melbourne, Australia

The IBM Platform group consisted of 7 groups (65 staff) supplying operational software and hardware support and maintenance, to the vast majority of development and production teams working for Telecom Australia, nationally.

Graduate Certificate Of Tertiary Teaching And Learning With Distinction, Higher Education

Four units consisting of: Tertiary Teaching and Learning Internationalising the Curriculum Technological Implications for Tertiary.

Minfsys, Information Systems

Master Of Business, Managment

Graduate Diploma Of Applied Corporate Governance, Corporate Governance

Graduated November, 2015

Professional Tesol Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor, Registration No. 40719

Electives: Business English; Private Tuition; IELTS and TOEFL exam preparation

Graduate Diploma, Computing

M.A. Honours, Psychology