Ianca Santos

Ianca Santos Email and Phone Number

Analista de Marketing Jr @ Reportana
São Luís, MA, BR
Ianca Santos's Location
São Luís, Maranhão, Brazil, Brazil
Ianca Santos's Contact Details

Ianca Santos work email

Ianca Santos personal email

n/a
About Ianca Santos

I am in training at the Federal University of Maranhão in the course of Librarianship. Currently, I have been studying and building some projects with CSS and HTML and I'm perfecting myself in Python andSQL. I have experience as an administrative assistant and customer service customer through various channels such as email, telephone and chat. I own computer knowledge, Office Package, Power BI and in management systems such as TOTVS/RM, Gflex, ArcherLibres and Sophia.

Ianca Santos's Current Company Details
Reportana

Reportana

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Analista de Marketing Jr
São Luís, MA, BR
Website:
reportana.com
Employees:
10
Ianca Santos Work Experience Details
  • Reportana
    Analista De Marketing Jr
    Reportana
    São Luís, Ma, Br
    View
  • Reportana
    Analista De Suporte Técnico Jr
    Reportana Aug 2024 - Present
    Como Analista de Suporte Técnico Jr forneço suporte aos clientes que utilizam a plataforma da Reportana, de forma empática e prestativa, visando fidelizar o cliente e prestar um atendimento excelente.Principais responsabilidades:Atendimento ao cliente via chat;Criação e manutenção de automações;Resolução de problemas;Análise de problemas;Comunicação ágil e empática.
    View
  • College Santa Terezinha (Cest)
    Library Assistant
    College Santa Terezinha (Cest) Jul 2022 - Feb 2024
    São Luís, Maranhão, Brasil
    Face-to-face service to students;Administrative routine with the handling of the TOTVS system;Organization of the library collection;Issuing and creating documents;Technical processing.
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  • Florence Institute Of Higher Education
    Administrative Assistant
    Florence Institute Of Higher Education Aug 2021 - Jul 2022
    São Luís, Maranhão, Brasil
    Face-to-face and virtual assistance to students;Administrative routine along with the handling of integrative systems through the Academic Management tool (Gflex);Registration and execution of academic protocols;Issuance of academic documentation;Organization of the institution's current, intermediate and permanent archives;Creating events on the Doity platform;Creating and managing spreadsheets;Digitization and release of documents on the platform GED.
    View
  • Universidade Federal Do Maranhão
    Administrative Assistant
    Universidade Federal Do Maranhão Oct 2019 - Jun 2021
    Face-to-face and virtual assistance to students;Issuance of academic documentation;General administrative routines;Support to the secretary of the Sociology and Anthropology course.
    View

Ianca Santos Education Details

Frequently Asked Questions about Ianca Santos

What company does Ianca Santos work for?

Ianca Santos works for Reportana

What is Ianca Santos's role at the current company?

Ianca Santos's current role is Analista de Marketing Jr.

What is Ianca Santos's email address?

Ianca Santos's email address is ia****@****ana.com

What schools did Ianca Santos attend?

Ianca Santos attended Gran Faculdade | Graduação E Pós, Ufma - Universidade Federal Do Maranhão, C.e. João Francisco Lisboa.

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