Ian Cao Email & Phone Number

Beijing, China

In Dell OEM Solutions TeamDevelop customized solutions

Beijing

In Dell DCS/ESI TeamFocus on datacenter solution.Supply customized server and datacenter product to leading edge customers.

Beijing City, China

Lead a team to:1. Master benchmark for all markets,2. Support top level cases in performance/power/architecture view,3. Track the trend of server application,4. Troubleshoot the hardest product issue.

Beijing

1. Provide professional, timely and responsive project management and engineering support for an assigned list of customer accounts.2. Develop customer project support schedules, milestones and deliverables. Translate customer requirements into specific tasks for different functional teams 3. Assess priority and severity of customer issues. Collaborate with the Application Engineer (AE) and coordinates AMD functional engineering resources to close all technical issues ensuring a… Show more 1. Provide professional, timely and responsive project management and engineering support for an assigned list of customer accounts.2. Develop customer project support schedules, milestones and deliverables. Translate customer requirements into specific tasks for different functional teams 3. Assess priority and severity of customer issues. Collaborate with the Application Engineer (AE) and coordinates AMD functional engineering resources to close all technical issues ensuring a successful project launch on behalf of the customer4. Use creativity to find innovative solutions to customer issues5. Regularly communicate customer project status and key issues to AMD worldwide technical support team, sales/marketing, and management6. Recommends and drives customer & internal process improvements within and outside the customer support services organization as a means to improve overall OEM/ODM customer satisfaction and loyalty to AMD.7. Develop and maintain close working relationship with customer development teams. Regularly visit customers to discuss project status and provide training. Show less

Beijing

Report to VP and CTOCore team employee, Focus on server market, server market analysis, server product line management and programming, marketing plan and strategy, achieve marketing target, manage server R&D, support big HPC projectResponsibility：1. Server market and could computing market analysis2. Design and execute customer survey3. Host weekly communication with ODM via con-call4. Plan Server and component product line, like rack server, blade server 5.… Show more Report to VP and CTOCore team employee, Focus on server market, server market analysis, server product line management and programming, marketing plan and strategy, achieve marketing target, manage server R&D, support big HPC projectResponsibility：1. Server market and could computing market analysis2. Design and execute customer survey3. Host weekly communication with ODM via con-call4. Plan Server and component product line, like rack server, blade server 5. Manage new product introduction process6. Manage R&D team in validation and solution integrating test7. Business developing with partner like SuperMicro, Intel, Nvidia8. Organize marketing events with PMM, like new product launch9. Track project pipeline and forecast10. Refine supply chain 11. Consulting in big HPC project Show less