I provide strategic leadership, advice, coaching, and consultation as an active member of the Technology Strategy & Transformation management team. We drive optimal solution development and implementation across sectors. I also lead 6-figure to 8-figure engagements, direct enterprise system projects and programs, and ensure delivery within scope, timeline, cost parameters, and quality standards. I plan, develop, execute, and evaluate projects. I also influence, collaborate, and negotiate with… Show more I provide strategic leadership, advice, coaching, and consultation as an active member of the Technology Strategy & Transformation management team. We drive optimal solution development and implementation across sectors. I also lead 6-figure to 8-figure engagements, direct enterprise system projects and programs, and ensure delivery within scope, timeline, cost parameters, and quality standards. I plan, develop, execute, and evaluate projects. I also influence, collaborate, and negotiate with executive leadership teams, steering committees, and approval groups.During my tenure, I have:• Driven a client’s successful Digital Operations Solution implementation, aiding them to improve container tracking, turnaround times and planning efficiency.• Championed multiple projects for diverse government entities, including Microsoft Dynamics, SharePoint and Office365 implementations. I’ve leveraged hybrid (Waterfall and Agile) methodology and SCRUM practices within these engagements.• Excelled in the leadership of key projects for distinctive industries, including Transportation, Gaming, Beer & Wine, Real Estate and more.• Spearheaded development and implementation of a client’s enterprise-wide Property & Lease Management system, where I directed Steering Committee meetings, managed the budget and schedule, and facilitated content migration into a single-source, centralized solution. This increased visibility, workflow efficiency, and reduced the need for legal consultation.• Served on the development team for PwC’s Project Delivery Playbook, contributing to best practice tools and templates used company wide. Show less

I led a small team to deliver enterprise solutions for the Management Consultant division of $100 billion Hitachi. This involved requirements definition, functional design, and configuration of Microsoft CRM and SharePoint implementations. I developed resourcing strategies, identified procurement requirements, built capabilities, integrated workstreams and allocated resources to optimize project performance. I also directed multi-phased and multi-year implementation plans. I oversaw project… Show more I led a small team to deliver enterprise solutions for the Management Consultant division of $100 billion Hitachi. This involved requirements definition, functional design, and configuration of Microsoft CRM and SharePoint implementations. I developed resourcing strategies, identified procurement requirements, built capabilities, integrated workstreams and allocated resources to optimize project performance. I also directed multi-phased and multi-year implementation plans. I oversaw project deliveries, communications, assessment, and risk mitigation across the project lifecycle. Additionally, I managed vendor-client relationships and negotiate contracts, service level agreements and issue resolution.Most notably, I:• Oversaw the successful full-spectrum design and implementation of a Dynamics CRM Franchise Management platform, that has been utilized by several leading Canadian Franchising organizations and was productized by Hitachi as a market offering (generating significant project revenue).• Managed the functional design and development of a client’s proprietary Customer Portal that logs network service issues and enables customer access to view and update network outage information.• Supported various complex data requirements and processes for a major restaurant chain through the design and configuration of a Dynamics CRM system. This elevated the client’s process efficiency, delivered new market insights, and improved their sales management.• Met the unique needs of diverse industries, including the delivery of a research-intensive and best-practice-based Strategic Collaboration Architecture Assessment for an upstream Oil & Gas company. I also developed a Marketing & Lead Scoring system for a top Security Software company that improved their lead-to-close ratio and sales investment ROI.• Led the design and development of a Knowledge Portal for Hitachi that enabled quick access to best practice templates and tools. Show less

• Collaborated with stakeholders to deliver a Strategic Collaboration Architecture Assessment for a leading upstream oil and gas company. To understand integral business strategies and processes, our team facilitated workshops, conducted extensive research on business concepts and best practices, and analyzed findings.• Designed, co-architected and configured the collaboration, document management processes and site structure as part of a SharePoint Server 2007 project for a large… Show more • Collaborated with stakeholders to deliver a Strategic Collaboration Architecture Assessment for a leading upstream oil and gas company. To understand integral business strategies and processes, our team facilitated workshops, conducted extensive research on business concepts and best practices, and analyzed findings.• Designed, co-architected and configured the collaboration, document management processes and site structure as part of a SharePoint Server 2007 project for a large Canadian municipality. • Created and applied the taxonomy, information architecture and usability design for a high-profile methodology knowledge and guidance portal developed in SharePoint 2007 as part of an internal team, working on a tight timeline Show less

• Defined and documented credit union processes and workflows for the development of a financial services application. • Developed a suite of Treasury Reports using Business Objects Reporting for a leading downstream Oil and Gas Company in Canada.

• Developed a suite of Treasury Reports using Business Objects Reporting for a leading downstream Oil and Gas Company in Vancouver.

• Developed the process and reporting solution (using Transact-SQL, Crystal reports) usedby a team of 12 to validate the banking information of tens of thousands of customers aspart of a credit union merger. This process provided a high-level of accuracy while alsobeing much more efficient than previous processes leading to less system downtime.• Applied banking process and financial knowledge as part of the Quality Assurance team,created and executed test scripts in a… Show more • Developed the process and reporting solution (using Transact-SQL, Crystal reports) usedby a team of 12 to validate the banking information of tens of thousands of customers aspart of a credit union merger. This process provided a high-level of accuracy while alsobeing much more efficient than previous processes leading to less system downtime.• Applied banking process and financial knowledge as part of the Quality Assurance team,created and executed test scripts in a high-accuracy environment. Show less