Ian Macfarlane Email & Phone Number

Ian Macfarlane is a Product Assurance Officer at NCFE. He possess expertise in customer service, management, change management, marketing, crm and 13 more skills. Colleagues describe him as "Ian was the client services Manager at TIIFS supporting the fulfilment of subscription services at Time inc UK. I cannot fault Ian and his team; they learnt what was a new fulfilment system using Zuora and Salesforce and supported subscriptions through the set up of our marketing promotions, order loading and retention programmes. Ian was a huge asset to our team, he and his team completed tasks quickly and correctly, wasn’t afraid to question things to get the best result and were a real pleasure to work with. I’d recommend Ian to any future employee as a highly skilled client services manager. " and "Having been a client of Ian’s for the last eighteen months I can attest that he has the skills to build and nurture long term, stable and profitable client relationships. Together we worked through a very testing business transition process and Ian’s professionalism, knowledge and determination to succeed on behalf of both parties was critical to the success of the project. Ian would be a true asset to any business and, as a client, I would have no hesitation in recommending him and would welcome the opportunity to work with him again."

Listed skills include Customer Service, Management, Change Management, Marketing, and 14 others.