Ian Comley Email & Phone Number

Currently delivering HS&E Replacement Application project to Europe and Middle East

Lewes, England, United Kingdom

Managing the Business Change Portfolio with a team of 7 Project Managers for Sussex Police

United Kingdom

London, United Kingdom

Dover,United Kingdom

Programme initiation of proof of concept for Port Handling System replacement:

Providing strategic direction and implementing critical flagship developments.PCI and Chip and Pin, including management of Korean supplierSetting up outsourced Asian office to provide local delivery capacityDelivering high profile projects into new markets

Six weeks consulting for a major programme designing and delivering a new reservation system. Recommended and implemented appropriate governance, planning and controls.

Built and led an emergency recovery team to restore critical systems following a fire in the main data centre. Restored service and led strategic review covering a full service revision, introduction of company wide risk processes and disaster recovery overhaul.Led crisis team to restore data, establish reduced service and ration business use of impacted systems.Restored full service implementing enhanced infrastructure, managing business downtime and senior stakeholder expectation.Led Hosting review and implemented remedial action across 5 data centres, instigated immediate changes to ongoing projects and implementation processes.Implemented systemic risk processes to supplement existing project risk procedures.Led service review to improve service delivery and problem management.

Appointed to improve IT delivery and restore the relationship with the business following a major cost cutting exercise which had impacted service. High profile role for this key business which operated 350 retail outlets nationally and accounted for £500m sales.Member of the First Choice Retail board.Increased efficiency of the programme portfolio by introducing a tailored Prince 2 methodology delivering more tightly focused business solutions.Instigated supplier cost review resulting in 30% reduction in annual supplier costs saving £3m pa.Implemented IT solution for new franchising First Choice Retail business model which increased shop capacity by 20% Additionally led the Senior Leadership Staff Survey Action Plan and implemented a new career development programme for all IT staff.

Delivered business to business and business to consumer capability in a high profile, green field component selling system. Received European award for most innovative technological solution.Delivered the first global automated ticketing solution resulting in 60% staff savings.Fully responsible for cradle to grave implementation including senior stakeholder management, governance using Prince 2 and MSP, including the risk, issue and exception management, budget controls, steering committee , planning and controls and benefit realisation.Presented business case to Board and secured approval for £2.1 mill external spend.Directly managed multi-disciplined programme team of 60 in addition to matrix management of internal delivery teams including development, operations and technical staff.Supplier management of multiple European suppliers including formal supplier selection process and exception resolution. Restructured suppliers' internal processes and implanted First Choice resource within supplier teams to remedy failing delivery.

Appointed to overhaul IT delivery to 6 businesses with over 1000 users and 3 call centres through closer integration and synergy with Mainstream IT. Businesses included Hayes & Jarvis, Meon Villas, Unijet, Suncars and Sovereign. Board member of FCIT & Specialists BoardIntroduced new project prioritisation process including senior stakeholder committee to balance the needs of 6 competing business requirement. Defined, scoped and delivered portfolio of 30 projects totalling £5mill investment including development of Suncars.com, legacy systems and Bank Settlement Payments automation resulting in 35% reduction in back office heads. Introduced Prince 2 and developed novice IT team substantially improving project delivery, timescales and capability.Streamlined failing support services resulting in increased operational efficiency and transformed customer satisfaction.Responsible for direct management of third party suppliers and matrix management of support and technical delivery to the business.

Ba, International Relations

Education record