Global Distribution Risk Manager within Global Channels team

Lead a team of risk managers supporting the direct mortgage leadership team in ensuring top and emerging risks are identified and managed. This includes chairing the national risk governance forum, overseeing controls testing and acting as key relationship manager between risk, compliance and audit functions.

Responsible for designing, leading and delivering the Retail Banking People Strategy for 2022.Ensuring effective partnerships across Retail Banking, HR and the wider business to identify successful strategies and activity to address areas of focus identified via 2021 People Survey.Supporting the people teams in each area with strategic insight and support.Providing in depth analysis of People Survey Snapshot results.Working with the People Engagement Teams across the business as a consultant.

Proud to support employees with disabilities, mental health concerns and caring responsibilities. Represent 2,000 members in providing support, raising awareness and driving sustainable change.

Lead risk manager supporting wealth & mortgages within Distribution Risk central office team. Responsible for ensuring top & emerging risks identified, managed and escalated appropriately. Key relationship manager between compliance, audit and other back office risk functions and the senior leadership team for both wealth and mortgages. Following restructure asked to focus on mortgages.

Led a diverse team of remote financial advisors, discretionary wealth relationship managers, wealth help desk & vibrant life & investment contact centre for HSBC UK mainly centred in Birmingham & Whiteley.

Responsible for risk management of Premier & Wealth Centre of Excellence; including oversight of formal monthly governance meetings and Professional Standards Scheme. Head of Life & Investment Contact Centre in Whiteley; with c100 headcount providing key support for Premier & Wealth clients & internal stakeholders. Head of Premier & Wealth Helpdesk providing key support on PDMS, PIMS & broked valuations for clients & advisors. Head of PDMS Non Personal team, managing c £450 million AUM.

Managed a team of Premier Relationship Managers and Private Banking Officers providing banking and wealth management for our HNW clients.

Provided holistic financial advice to HSBC's HNW Premier clients.

Managed a team of Private Banking Managers covering the north of England, looking after HNW clients providing old fashioned banking with modern products and compliance measures to protect and serve our best clients.

Managed a team of Financial Planning Managers covering Liverpool, Wirral & Cheshire. Took Area from 6 advisers to 17 in 3 years; providing advice to the banks core customers in investments, savings, pensions & protection.

Provided independent financial advice to both RBS & NatWest customers in Cheshire & South Manchester. Developed network of introducers including bank branch staff, tied financial planning managers and key external introducers. Pensions and IHT planning specialist.Success in role led to management opportunities elsewhere within RBS.

Provided independent advice to existing and new clients within niche city centre family IFA practice. Involved in seminars to develop new client introductions and helped manage compliance for firm directly authorised by FSA.

IFA Consultant responsible for development patch of 100 IFA firms in East Midlands providing training and coaching on Standard Life products and industry developments in order to increase business levels for Standard Life.

Graduate trainee financial adviser providing advice to existing Pru clients in South Manchester whilst studying and passing FPC qualification and generally gaining an insight into financial services and specifically sales. Pending closure of 'the man from the Pru' led to move into IFA sector.