Ian Day Email & Phone Number

Dublin, California

Owner / President and Founder for a boutique software engineering/software support organization focusing on custom enterprise software solutions: - Successfully established processes for repeatable software design and development.- Produced several cloud enabled full stack software harnesses to reduce development time and increase product quality.- Established and led a software frameworks development team in India.- Designed, developed and supported productivity software applications focused on Eligibility Benefits management in County Health and Human Services. - Developed and Deployed and maintained software products aimed at the pharmaceuticals industry featuring micro services architecture and hosted in the AWS cloud.

Pleasanton Ca

Established and directed the Office of the CIO function which included Project Portfolio Management, Vendor Management, Governance Risk and Compliance and Communications. - Formed and directed the IT Portfolio Management Office function for Ellie Mae, establishing standards metrics and best practices for program and project management. - Designed and implemented a demand management strategy which included business case development for all strategic projects, estimating cap/ex costs, resource needs and expected business value returned. - Managed the recruitment process of top talent, promoting and maintaining a strong corporate culture of cooperation, professionalism, hard work and fun.- Facilitated and led training programs for Project Managers targeted towards PMI standards.IT Finance- Defined and managed the annual IT department budget. ($26M)- Oversaw all functions relating to IT Finance and the IT Vendor Management Office.Governance Risk and Compliance (GRC).- Managed and Coordinated activities with the Governance Risk and Compliance (GRC) team, to ensure data privacy, compliance with Sarbanes Oxley requirements.- Managed the technology governance process including direct interaction with executive leadership and their teams, managing key action items and initiatives. - Prepared the IT organization for a full audit on compliance associated with the FFIEC (Federal Financial Institutions Examination Council)

Collaborated with the Chief Information Officer to design and establish the Office of the CIO for Resource/Project Portfolio Management. This office provided governance and oversight from business case development, execution of programs and project initiatives to assessing business value that enabled new business capabilities for Adobe. People and process:- Collaborated / Designed and implemented a value model framework that was used in the prioritization and value assessment, scoring larger-scale projects that passed through the IT organization. This allowed cross functional ranking and scoring of strategic initiatives, quantifying and validating business impact and value to the company.- Partnered closely with Senior IT management to surface and present key information critical to the strategic alignment of projects and resources to support Adobe’s business strategy.- Established and chaired regular PMO meetings involving the three main pillars within IT (Global Infrastructure, Enterprise Applications and Web Technologies) which identified ‘at-risk’ projects and provided remediation to bring them back on-track. Technology:- - Designed, developed and delivered a suite of Enterprise class applications focused on Project and Resource Portfolio Management. This solution supports the maturing project management and resource management practices used within Adobe IT and features real time dashboards for executive management, showing project and resource health information. - Managed all aspects of the Project / Resource Portfolio Management System’s lifecycle, responsible for directing a remote team of software developers and QE engineers to qualify, prioritize and implement product features through iterative development and frequent release cycles.- Assembled a super-user group to continue the product management activities for the solution, meeting regularly to review and prioritize features and capabilities.

- Coordinated and established launch preparation activities to support Adobe Creative Suites 3™ - Defined/implemented a framework for Service Level Agreements (SLAs) that conformed to ITIL best practices. - Coordinated and led the IT organization through the first year of Sarbanes Oxley (SOX). - Managed the worldwide data-center expansion activities. - Coordinated and led the infrastructure implementation for Adobe’s Software Activation Service. - Coordinated and led the infrastructure implementation to support Adobe Reader Messaging. - Defined and delivered Adobe IT's first configuration management database (CMDB)

Livermore, Ca

Created, directed and managed all aspects of the organization’s international IT department that consisted of a team of network architects, system administrators and software developers, leading this team in the creation of a worldwide distributed call center.- Consulted and contracted with multiple vendors and service providers both in the US and in India to design and deliver a cohesive e-CRM platform architecture that would become the technology backbone of Verette’s service offering. Managed all aspects of vendor relations, contract negotiations and ongoing service attainment and improvement.- Commissioned / authored a white paper delivered to Microsoft senior executives on the emerging infrastructure and telecommunications landscape of India. This provided Microsoft with valuable background information into the business benefits of outsourcing technical support and customer service to Mumbai, India.

San Francisco Bay Area

Managed / Directed Providian’s software architecture department’s budgets, timelines, project plans and staffing, established effective policies and procedures that provided a strong framework for software development practices and reviews reporting into the VP of Information Systems.- Played a key role in the integration of two strategic business units developing call-center business applications used to sell and maintain business and personal lines of credit, along with other types of financial related activities; responsible for the setting the technology direction of three large application development units, being involved in all stages of the software development life cycle.- Evaluated emerging technologies and development methods for relevance and suitability for integration into Providian’s development landscape, managing a staff of four architects and making formal presentations to the technology steering committee and executive management.

V.P, Software Engineering: Served in an executive capacity in a highly competitive, fast paced, successful call-center management company, serving customers in the finance and insurance industries.- Directed and managed vertical teams of 14 technical staff consisting of team leaders, software application developers and designers in two US locations.

Pleasanton, Ca

Responsible for the day-to-day management of a vertical team of 3 software developers and designer, working in both rapid application and full life-cycle development environments, producing high performance applications used by our call-center personnel.- Designed and developed a series of application template generators and compilers capable of producing reusable code that shortened solution development cycle drastically. This offered a significant competitive advantage for our company that lead to more business being awarded.

Burbank, Ca

Application development

Education record

O'Level Oxford & Cambridge / Gcse