Ian Dempster Email & Phone Number

Scotland, United Kingdom

I’m the Mr Pega of our bank.Or architectural responsibility for direction, best and appropriate use of Business and Intelligent Automation Processing technology aligned to the reality of delivering great customer outcomes and business value.Background in solution, application and enterprise architecture for many years in Financial Services typically using my broad but high level technology knowledge in everything from pre-business case and project scope definition and mobilisation, shaping application designs, technical governance and ensuring project deliver to time, budget, quality and scope needed. And other interesting work like setting up the Blue Prism robotic automation operating model and process delivery methodology for the bank

Glasgow, United Kingdom

Architectural responsibility for direction and improvements in Process Automation & Content capability within CYBProvide our business process management capability more efficiently, effectively and widely across the bank aligned with our recently established robotic process automation capability. Current use and experience using Pega BPM and Blue Prism for process automation. Working closely with our business users and technology delivery teams to ensure best and appropriate use of our existing and emerging technologies

Glasgow, United Kingdom

Working in the Application Architecture & Assurance team within Strategy & Architecture

Glasgow

New team creation. Integrated Centre of Excellence - Business Process Management establishing a BPM capability and agile methodology approach utilising Pega Process Rules Process Commander (PRPC)

Large Scale projects from early design through to implementation with focus on Front End Customer Facing Channels in Java, Oracle, Sun, Websphere environments.Key projects 1. Lead Design for Siebel Sales & lntegration and In-house java maintenance app as part of the Clydesdale Bank / Yorkshire Bank Convergence Programme2. Solution Design on creation of the Business Internet Banking system using Fidelity Touchpoint and Xpress packages

Provision of feasibility study and solution architecture for new product development initiatives and impact assessment investigation for large or complex new business cases or requests. Provision of support and guidance to the project delivery teams throughout all stages of the project lifecycle.Focused on Direct Channel Financial Services with Chordiant CRM package , Web Based Applications, Loan sale applications via internal and Experian supported systems.

Working in subsidiary of Royal Bank of Scotland in the Front End Developent Team.Lead Development on the Chordiant CRM package in Forte and Java focused on Call Centre applications, CRM desktop and integration to the IBM mainframe via CICS Client.

Management of development team working with Chordiant CRM product with responsibility for call centre applications

Lead designer developer working on Loans, Mortgages and Savings systems using 4GL language Pro-IV and document package CSF using the CVC System in IBM Mainframe Environment.Responsible for the mortgage system, providing system design through implementation of new mortgage products and enhancements to existing product working closely with the mortgage business programme team

Support and small scale development in Cobol CICS and Ideal 4GL on Pensions and Life Assurance systems