ShiftCare’s innovative software platform helps Australia’s disability support providers, in-home aged carers and allied health professionals, streamline the way they do things.By creating efficiencies in rostering, client management and billing, we enable businesses to grow, while creating more time for what matters most – supporting clients, and helping them lead healthier, happier lives.

Alchemy Worx, the only digital marketing agency with a 100 percent focus on email provides a suite of specialised email marketing deployment and consulting services including strategic audits, copywriting, design and build as well as reporting and analytics.With offices in the UK, US and Asia, Alchemy Worx offers a truly round the clock service to its impressive roster of clients, including Hilton, Sony PlayStation Europe, Credit Suisse and Tesco.com.Talk to Ian to learn how Alchemy Worx - will help you grow ...- because we are your experts ...- obsessed about email so you don't have to be

When Salmat purchased Returnity a selection of experienced employees were transferred into a newly formed client services team for data specialists working on data hygiene, CRM, loyalty management, single customer view and analytics. Helping some of Australia's biggest brands manage their customer data I quickly became a key member of the team.I worked with prospective, new and existing clients gathering requirements, scoping data integration projects, overseeing implementations including writing project plans and statement of work documentation, driving client WIPs and am the primary contact for select clients.Whilst I specialise in digital channels I also experienced success on new business pitches involving call centre and print divisions.

Returnity is an Email agency, Web agency and Search agency all under one roof. Combing smart technology with even smarter people Returnity offers a technology-driven solution, executed with exceptional client service.In this role I managed a pivotal department within the organisation keeping an eye on multiple project deadlines and quality of delivery, communicating across the company, with clients and prospects alike.

I have been fortunate enough to go travelling.

New business and project scoping to work with clients' existing customer and product database platform in order to integrate with an Oracle database.

My role as Technical Lead not only guided technical solution design but also highlighted my expertise in translating complex solutions into tangible business success for both clients and the organisation as a whole.Key Achievements:- Successfully supported clients like HP, Tesco, British Airways, and Skype in achieving their marketing objectives.- Played a crucial role in securing and managing global contracts, enhancing the company's international footprint.- Elevated the technical solution design process, ensuring scalability and future relevance of email marketing campaigns.- Provided invaluable support to the sales team in securing new business by effectively communicating the technical capabilities of the software.- Fostered a collaborative environment, promoting cross-functional understanding and synergy within the organisation.Technical Solution Design:- Orchestrated the design and implementation of automated email marketing campaigns.- Utilised advanced technologies to craft robust, scalable, and future-proof solutions.Client Portfolio:- Led email marketing initiatives for renowned clients, contributing to their success through targeted campaigns.- Supported global contracts, overseeing campaigns for clients like HP, Tesco, British Airways, and Skype.Presales Solution Design:- Collaborated with the sales team in assessing software compatibility for prospective clients.- Designed intricate data exchanges to ensure seamless integration with clients' existing systems.Cross-Functional Collaboration:- Fostered strong collaboration with sales, customer, and technical teams.- Acted as a bridge between technical intricacies and business requirements for comprehensive client solutions.

A direct marketing and customer publishing agency with an exclusive focus on email communication. In the Producer role I managed multiple clients, liaising with their teams, suppliers and partners to ensure deadlines were met. The role involved a high level of attention to detail and knowledge of the intricacies of email marketing including the building and designing of emails.

Developing accessible, PHP MYSQL based web sites was fundamental to this role.