Ian Donovan Email & Phone Number

Des Moines, Iowa Area

-- Enforce city codes related to zoning, receive & investigate complaints, do field inspections, collect evidence, send notices of violation, issue stop work orders, work with properties on compliance to correct violations, refer cases to legal department, assist legal in court cases, & initiate corrective / enforcement actions (property clean ups, vehicle impounds)-- Review permits & inspect construction for zoning compliance (building, residential, commercial, houses, additions, signs, fences, & sound)-- Review business licenses & perform inspections for zoning compliance (liquor, tobacco, food trucks, amusement/haunted houses, salvage yards, & vehicle sales)-- Interact with citizens, property owners, businesses, city departments, government agencies, realtors, appraisers, contractors, etc, in answering questions, providing information, explaining regulations, receiving complaints, referring to correct department, receiving applications to Zoning Board of Adjustment, & issuing certificates & other zoning documents-- Assist with training of new employees-- Collaborate with supervisors & coworkers on work procedures and judgment calls

West Des Moines, Ia

-- Provided great service to customers, & developed solutions based on their specific needs-- Balanced various tasks in a busy setting while maintaining composure-- Trained customers individually & in groups on the use of hardware & software

Des Moines, Iowa Area

-- Analyzed & processed records for accurate filing, indexing, retrieval, & destruction-- Researched company records to support projects, acquisitions, lawsuits, etc.-- Interacted with departments throughout the company to ensure records compliance

Des Moines, Ia

-- Coordinated development & execution of multimillion-dollar federal grants by working with federal, state, & local governments, & their engineers & contractors-- Ensured the flood protection grants & projects complied with legal, financial, environmental, procurement, engineering, & other guidelines-- Served as a Liaison Officer assigned to local governments during disaster response (e.g., 2011 Missouri River flooding)

Ames, Ia

-- Heard cases in which a serious violation of the conduct code may result in suspension or expulsion, & made a recommendation to the Dean of Students

Ames, Ia

-- Assisted professors with their classes-- Graded work and gave lectures

Ames, Ia

-- Updated information and agreements for emergency shelters by visiting churches, schools, and other partner organizations-- Met with police, fire, and emergency officials throughout Boone, Greene, and Story Counties to update them on Red Cross services

Des Moines, Ia

-- Analyzed & processed records for accurate filing, indexing, retrieval, & destruction-- Researched company records to support projects, acquisitions, lawsuits, etc.-- Interacted with departments throughout the company to ensure records compliance

Jefferson City, Mo

-- Performed geotechnical investigations with the assistance of drill crews for new construction (bridges, walls, roads, light towers) as well as reactions to events (landslides, settling ground, failing structures)-- Assisted with recommendations & reports based on the investigations, & attended meetings with internal & external parties to discuss them

Alexandria, Va

-- Interacted with citizens, contractors, & other city agencies receiving & following up on complaints, answering questions (utilities, property lines, city codes, etc.), & reviewing & issuing permits to work in public space-- Served as an onsite department representative at the construction site for the U.S. Patent & Trademark Office headquarters (starting December 2003)

Overland Park, Ks

-- Performed geotechnical & structural design work on civil works projects contracted by the U.S. Army Corps of Engineers & other government agencies-- Contributed calculations & text to reports submitted to clients-- Met with clients, & responded to their questions & requests

Master Of Public Administration

Activities and Societies: American Society for Public Administration, Pi Alpha Alpha (National Public Affairs & Administration Honor.

Bachelor Of Science, Civil Engineering

Honors: Degree With Distinction, Dean’s List, President’s List 3.87 GPA

Education record