A SENIOR HR CONSULTING SPECIALIST with a deep and broad set of expertise in shaping, selling and delivering business process outsourcing, shared services and back-office transformation. A confident business leader with with over 26 years of experience at Accenture, developing long-term client relationships, solution architecting and programme management skills in HR and multi-function enterprise reengineering programmes. Recognised as a trusted team leader, coach and go-to person. I now use my expertise to help small and medium sized organisations to improve their operational performance.From board-sponsored reviews of governance structures, to systems implementations, to improving customer interaction, I work closely with clients to help them achieve change in a tangible yet manageable way.I am passionate about bringing my skills and experience to support my clients in a practical way. I enjoy working with a diverse range of organisations and the variety of projects that I deliver. I joined Accenture in 1989 and promoted to Partner in 2005 specialising in helping companies shape and deliver global HR and learning shared services and BPO programmes. A selection of my key skills and passions include: Management Consulting • HR & Learning Transformation • Outsourcing • BPO • Offshoring • Global Business Services • Service Management and Governance • Complex Solution Structures • Outcome based Manage Services • Client, Stakeholder & Relationship Management • The Future of HR and HR Technology • Programme and Project Management • People Management and Mentoring