Telefundraising for progressive causes.

Helped process donations and organize labor activities for visiting volunteer groups.

Helped with Elizabeth's senatorial campaign, running a small local grassroots organization.

Managed a transitional living home for disadvantaged individuals.

Supervised all technical documentation for a laser retinal imaging system, including training materials, technical bulletins, user manuals and service records.Supervised all training events for a workforce of 30 Field Service Engineers responsible for repairing and maintaining over 2000 scanning laser ophthalmoscopes in North America.Worked as a primary member of the New Product Introduction team, helping to develop technical documentation and training materials, roll out new software and release a groundbreaking new laser retinal imaging platform.

Managed customer support desk for an online market research software company.Administered small office network and provided IT support for employees.Provided training and consultation for online survey design and implementation.Helped both Netflix and Keurig develop their first online customer satisfaction surveys.

Provided technical support for a new online state purchasing system.Provided training services to state approved vendors and municipal agencies.Successfully logged onto AOL using dial-up 12,037 times while running Windows 3.1 and NT. This may be my greatest technical accomplishment ever.