I am a skilled technical writer with a strong training and quality documentation background. I work best as a liason between R&D and end-users, translating complex information and concepts into accessible learning programs. I have world-class customer service skills and am comfortable in project management or team leadership roles. My objective is to continue helping people to discover that they are, in fact, smarter than their computer.
Rubicon Innovative Designs
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Project Management ConsultantRubicon Innovative Designs Jan 2018 - PresentUnited States
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FundraiserIntegral Resources Inc. Feb 2015 - Dec 2017Cambridge, MassachusettsTelefundraising for progressive causes. -
Volunteer StaffThe Greater Boston Food Bank Jan 2013 - Jan 2015Boston, MassachusettsHelped process donations and organize labor activities for visiting volunteer groups. -
Campaign VolunteerElizabeth Warren Jan 2012 - Dec 2012Boston, MassachusettsHelped with Elizabeth's senatorial campaign, running a small local grassroots organization.
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House ManagerHomeless Not Hopeless Inc Mar 2009 - Oct 2011Hyannis, MassachusettsManaged a transitional living home for disadvantaged individuals. -
Technical Training SupervisorOptos, Inc Jan 2003 - Mar 2009Boston, MassachusettsSupervised all technical documentation for a laser retinal imaging system, including training materials, technical bulletins, user manuals and service records.Supervised all training events for a workforce of 30 Field Service Engineers responsible for repairing and maintaining over 2000 scanning laser ophthalmoscopes in North America.Worked as a primary member of the New Product Introduction team, helping to develop technical documentation and training materials, roll out new software and release a groundbreaking new laser retinal imaging platform.
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Technical Support ManagerMercator Mar 1999 - Aug 2002Managed customer support desk for an online market research software company.Administered small office network and provided IT support for employees.Provided training and consultation for online survey design and implementation.Helped both Netflix and Keurig develop their first online customer satisfaction surveys. -
Technical Support SpecialistCommonwealth Of Massachusetts Apr 1995 - Oct 1998Boston, MassachusettsProvided technical support for a new online state purchasing system.Provided training services to state approved vendors and municipal agencies.Successfully logged onto AOL using dial-up 12,037 times while running Windows 3.1 and NT. This may be my greatest technical accomplishment ever.
Ian Hunt Education Details
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Computer Science -
Computer Science -
Comparative Literature -
Comparative Literature
Frequently Asked Questions about Ian Hunt
What company does Ian Hunt work for?
Ian Hunt works for Rubicon Innovative Designs
What is Ian Hunt's role at the current company?
Ian Hunt's current role is Self-Employed.
What schools did Ian Hunt attend?
Ian Hunt attended Franklin Pierce University, University Of Massachusetts Boston, Umass Boston, Umass Boston.
Not the Ian Hunt you were looking for?
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4bpcs.com, kairosuk.co.uk, cloudfitsoftware.com, bpcs.com
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