Take a leading role in the development and execution of a strategic Internet presence that includes all units within Housing & Ancillary Services, and other areas within Student AffairsEnsures security protocols and frameworks are in place, managed and maintained to current standards and best practices to protect online hosting servers, systems and related data. Ensure that internal web based systems that accept online payment meet PCI compliance standards, and additional electronic information security standards established by the University. Investigates, advises, implements and maintains emerging web application technologies and services to ensure that the department stays current as it relates to the web-enabled vision of the University.Provide work direction, and technical/functional guidance to more junior staff. Coordinate and monitor work flow. Review assignments and provide feedback on work to employees. Provide orientation and on-the-job training to employees in the unit. Provide coaching and feedback on work quality issues.

• Design and write new programs/systems or partial systems from simple to complex as delegated. • Modify and enhance existing programs/systems. Ensure that needs and standards are met to user’s satisfaction. Provide detailed instructions and documentation on system operations.• Program, maintain, develop and support applications for various databases.• Work with colleagues within Residence Technology to maintain operational systems by providing back-up support, preventative maintenance and upgrades including support outside of normal working hours as required.• Initiate and maintain documentation for the operation of software, hardware and inventories.• Assist with the development and training of applications used by Housing & Hospitality Services and other areas within Student Affairs.• Provide technical assistance to co-workers and customers.• Undertake other duties as required in support of the unit or department.

• Participated in production meetings that allowed for team collaboration and input on a variety of current projects.• Helped to maintain efficient and modern coding standard to existing client websites which involved added user functionality and responsive standards.• Developed and participated in the creation of new client projects.• Researched new and common industry trends that could be implemented into new and existing projects.

• Provide front-end reception to members of the community and United Way staff by telephone, email and face-to-face interaction.• Maintain campaign materials by utilizing effective methods of organization that allow quick retrieval for reference by all members of the agency.• Aid in the creation of effective campaign material that is utilized by United Way staff during external donor and workplace engagements. • Work collaboratively with other individuals within the agency to deliver superior service to the workplaces that are currently organizing and implementing internal fundraising campaigns.• Prepare reports and analysis that help benefit the day-to-day operations needed to continually forward the progress of the United Way staff through constant adherence to the yearly Critical Path.

• Provided online communictions that allowed followers to be fully engaged to the sustainable initiatives that the college has undertaken.• Aided in the strategy and planning of the Master Sustainability Plan that governs how sustainability will be incorporated into the decision making process of the college. • Produced marketing and advertising materials like bulletin boards displays, online graphic design, large-scale posters, and promotional videos that were driven through the communication channels that exist within the college.

Provide ground-level support to the faculty of the college. We help to create a link between the College Environment and the Student Life atmosphere by creating, facilitating and executing many events throughout the course of the school year.

During this time, I was responsible for executing the various design elements required for the organization to succeed. This included delivering keynote presentation, developing MarComm collateral for project implementation and understanding the importance of having unique visual identity to drive brand recognition.

I made exceptionally beautiful and picture perfect sandwiches for the hungriest of people in a time of need. This position included having a great and thorough understanding of food preparation techniques that were above industry standards as well as a dedicated outlook towards punctuality and customer satisfaction to deliver a quality product in a time-sensitive fashion.