Ian Graham

Ian Graham Email and Phone Number

Email Deliverability Specialist @ ActiveCampaign
Parkton, MD, US
Ian Graham's Location
Parkton, Maryland, United States, United States
Ian Graham's Contact Details

Ian Graham personal email

Ian Graham phone numbers

About Ian Graham

Hi! I'm Ian.I'm one of those "Elder Millennials" you've heard so much about -- all the native digital savvy of the Youth of the New Millennium, and all the cynical ennui of Generation X. My "tech career" started early: I learned HTML in the 5th grade in an after-school program, and spent the next few years playing and learning to build multi-user online games (MUCKs, MUDs, and MUSHes, for the Real Nerds out there) and building plugins for Escape Velocity.But like any millennial stereotype thinkpiece would tell you, I've worn a lot of hats in my career. I got a degree in journalism and worked as a reporter and photographer before finding my way back to the world of digital/tech. Over the past decade or two (who's counting, right?), I worked in digital communications -- social media marketing, email, content production, and strategy -- for a variety of companies from non-profit advocacy groups to the federal government. For the past 6 years, I've been focusing on the world of email (and most recently, deliverability).I'm also the owner and operator of Fair Game Skateboards, a boutique (read: "very small, but on purpose") producer of skateboard equipment and accessories. I started the company in 2015 because I saw that there were new niches opening, and an expanding market for skating that's low impact, hyperlocal, weird, or highly relatable. We make limited-edition things for limited-edition beings, full of inside jokes (for outsiders).

Ian Graham's Current Company Details
ActiveCampaign

Activecampaign

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Email Deliverability Specialist
Parkton, MD, US
Ian Graham Work Experience Details
  • Activecampaign
    Email Deliverability Specialist
    Activecampaign
    Parkton, Md, Us
  • Activecampaign
    Deliverability Specialist
    Activecampaign Aug 2022 - Present
    Chicago, Il, Us
  • Fair Game Skateboards
    Owner
    Fair Game Skateboards Jun 2015 - Present
    Fair Game Skateboards makes limited-edition skateboards for limited-edition skateboarders. Fair Game is for the freaks, the weirdos, the queers, the dorks, the spazzes, the nerds, and pretty much anybody who will be our friend (it helps if you’re not a total dick!).
  • Jenkem Magazine
    Writer
    Jenkem Magazine Oct 2013 - Present
    Contributing writer on skate culture and news."Terrifying Skate Shoes" articles selected for publication in Jenkem Vol. 1, hardcover edition: http://www.jenkemvol1.com/
  • 14 West
    Email Deliverability Specialist
    14 West Nov 2019 - Aug 2022
    Baltimore, Maryland, Us
    As a Deliverability Specialist for 14W, I act in a hybrid consulting/compliance role. I advise clients and management on email best practices, including authentication, list hygiene, mitigating bounce/block issues, sending tactics, email/form security, and targeting/segmentation. I monitor delivery and work with clients, internal teams, and mailbox providers to mitigate any delivery problems. I also help oversee (and maintain documentation for) our sending infrastructure, to ensure there are no "own goal" technical errors causing delivery problems. In this role, I'm primarily two things, at the root. First, I'm a problem-solver: if I see a problem, or someone brings me a problem, I fix it or find out who can fix it. Second, I'm a communicator: Anybody who's been in a deliverability role knows you're often the bearer of unwanted news. So part of my job, in the process of solving clients' delivery issues, is to clearly communicate any issues as they arise, and develop a rapport with my client contacts, so I can deliver bad news with a better sense of empathy and understanding. I attended the M3AAWG conference in 2020, 2021, and 2022.In 2020, the Deliverability Team oversaw a major migration, in which all client companies were moved from an on-premises sending configuration to cloud-hosted services. In 2021, we (like the rest of the email universe) had to grapple with Apple's Mail Privacy Protection. We were able to guide implementation of new data-processing tactics we could use to gauge the impact of MPP on client mail, as well as train clients on MPP and other proxy opens. As an avid consumer of email-industry webinars, I'm comfortable saying we were at the leading edge of companies adjusting to the so-called "new normal."In 2022, I helped develop a new internal knowledgebase, providing up-to-date industry news and white papers as well as internally produced training materials and informational articles about our platforms and email best practices.
  • T. Rowe Price
    Campaign Design And Delivery Specialist
    T. Rowe Price Nov 2017 - Nov 2019
    Baltimore, Maryland, Us
    The Campaign Design and Delivery team codes, produces and delivers industry-standard email communications as part of a global production servicing organization. We work directly with internal and external clients to manage end-to-end design, production and delivery of email communications for a wide range of global audiences.
  • Yobeat
    Columnist
    Yobeat Aug 2008 - Aug 2018
    * Write and gather photos for a column taking a satirical view on snowboarding, from the perspective of someone completely unfamiliar with the sport or its culture * Write skateboard-related content* Engage readership online via comments section, Twitter and message boards
  • Pccc
    Digital Production Manager
    Pccc Apr 2016 - Nov 2017
    Us
    The Progressive Change Campaign Committee (PCCC, BoldProgressives.org) is a million-member grassroots organization building power at the local, state, and federal levels. It engages in electoral work and issue advocacy work on democracy issues and for economic populist priorities. The PCCC has raised over $22 million in grassroots donations for its electoral and advocacy work, and directly for progressive candidates and committees.As digital production manager, I performed a variety of functions to engage our membership online, including email outreach (writing/coding email test content and landing pages) and organizing activity (fundraising, surveys, petitions, events, and other calls to action).
  • Correct The Record
    Digital Engagement Manager
    Correct The Record Jun 2014 - Oct 2015
    * Manage digital presence for Correct The Record, including Facebook, Twitter, Tumblr, Medium, email outreach and website (WordPress) management* Manage "Correctors" Email Rapid Response program and "The Daily Point" email newsletter* Work with Correct The Record Digital team on all digital products
  • Lenorable
    Co-Manager, Performer
    Lenorable Jun 2010 - Dec 2014
    * Promote band online via Facebook, Twitter, Tumblr, SoundCloud, Bandcamp, SonicBids, ArtistData and other online promotion tools* Manage video content on YouTube* Manage audio content and storefront on Bandcamp* Design posters, web graphics and album art using Adobe Photoshop* Coordinate rehearsal, performance, recording, production and travel schedules* Work with other artists to promote shows, recordings, remixes and other events* Manage band budgeting and handle payments from show promoters* Write music on guitar and synthesizer* Produce electronic rhythm tracks using Ableton Live * Produce and edit music videos using iPhone 4, Final Cut Pro, Adobe Premiere Pro and Adobe Audition
  • America'S Promise
    Social Media & Website Community Manager
    America'S Promise Aug 2013 - Jun 2014
    Washington, Dc, Us
    * Audit, test and evaluate all social media operations* Develop comprehensive organizational social media strategy and campaign-specific tactics based on short- and long-term goals* Increase audience engagement online through Twitter chats, conversations on Facebook and other participatory events* Implement Facebook advertising program* Develop online communities through social media and GradNation.org community forums* Strengthen alliance partner relationships and increase partner interactions online through social engagement and direct outreach* Assist in development of online organizing plan and individual donation strategies* Conduct internal social media training* Provide live coverage of America's Promise events, including the Building a GradNation summit
  • Dynamics Research Corporation
    Social Media Manager/Producer
    Dynamics Research Corporation Jun 2009 - Sep 2012
    Chantilly, Virginia, Us
    * Managed social media accounts associated with DoDLive.mil, Defense.gov and Armed with Science (science.dodlive.mil), primarily Facebook, Twitter (using Hootsuite Pro) and Tumblr* Researched and tested emerging online platforms for DoD use, including Pinterest, Google Plus, Quora, Soundcloud, Reddit, Stumbleupon, Digg, Twitpic, Diaspora, and more* Live-tweeted Pentagon press conferences, Congressional hearings, speeches, and other news events relevant to the Defense Department* Developed a network of reporters and thought leaders on Twitter who follow @dodlivemil for news updates and real-time news from major pentagon events* Tracked social media reach and analytics using Facebook Insights, Google Analytics, Urchin and Hootsuite Pro* Acted as content manager (Wordpress) and primary copywriter for DoDLive.mil, using HTML and WYSIWYG interfaces to design blog posts* Used Wordpress WYSIWIG and HTML editors to optimize article layout for blog format* Reported on DoD news and produced original feature articles for DoDLive* Conducted interviews for print and video pieces, including high-profile government/military officials* Coordinated online activity related to campaigns in health care, policy, family issues, personal finance, sexual assault, seasonal safety and more* Used SEO techniques, including headline and keyword optimization, link-sharing and tagging to increase traffic to our websites (dodlive.mil, Tumblr, Twitter, Armed with Science, etc)* Produced multimedia segments using Adobe Audition, Apple Garageband and Final Cut Pro* Oroduced a weekly audio news podcast using Adobe Audition, Avid Pro Tools and Adobe Media Converter* Wrote articles for Defense.gov covering blogger press conferences, interviews with top-ranking officers and other noteworthy events* Wrote social media strategy documents and provided guidance to other DoD agencies* Produced original music for multimedia segments using apple garageband
  • Deville
    Co-Manager, Performer
    Deville Mar 2008 - Sep 2010
    * Promote band online via Facebook, Twitter, Tumblr, MySpace, Bandcamp, ArtistData and e-mail campaigns* Produce video segments using Final Cut Pro and Apple iMovie* Manage video content on YouTube* Coordinate rehearsal, performance, recording, production and travel schedules * Act as liaison to other local and touring bands and their managers to book and promote performances* Manage band budgeting and handle payments from show promoters* Write music on guitar, assist in song arrangement* Design show posters and flyers using Adobe Photoshop
  • Fort Myer Pentagram/Post-Newsweek Media
    Reporter
    Fort Myer Pentagram/Post-Newsweek Media Feb 2008 - Jun 2009
    * Report, write, edit news stories related to events and items of interest of interest to military service members and Defense Department civilians in the National Capital Region (Fort Myer, Fort McNair, Henderson Hall, the Pentagon, etc.)* Shoot photos at events as standalone features and to accompany written pieces* Edit regular contributions from external contributors* Assist in laying out and designing the newspaper (Quark XPress) and coordinating with printing office on a weekly basis* Network with contacts in the National Capital Region to develop stories and stay abreast of current events relevant to the military community in the National Capital Region
  • Edge Of The World
    Skateboard Team Manager
    Edge Of The World Dec 2006 - Aug 2007
    * Recruit talented Missoula-area skateboarders to represent Edge of the World skateshop* Promote Edge of the World brand to skateboarders in person and online via MySpace, Facebook and YouTube* Coordinate with skaters, videographers and photographers to meet video and photo deadlines* Produce and edit promotional videos* Assist in event planning and execution* Coordinate with shop management and regional brand representatives to secure sponsorship opportunities for team members
  • Montana Kaimin
    Arts And Entertainment Reporter
    Montana Kaimin Aug 2005 - May 2007
    * Write 2-3 articles weekly for the Arts and Entertainment page of the Montana Kaimin* Maintained network of contacts within the university's arts programs and in the Missoula arts and entertainment community as a whole to gather stories and keep up on newsworthy local events* Arranged interviews with local and visiting artists and performers

Ian Graham Skills

Blogging Facebook Social Media Journalism Social Media Marketing New Media Editing Wordpress Content Management Writing Digital Media Video Podcasting Public Relations Research Photography Final Cut Pro Video Editing Twitter Copy Editing Social Networking Cms Newspaper Newsletters Microsoft Office Storytelling Stories Online Marketing Copywriting Press Releases Proofreading Youtube Email Marketing Ap Style Videography Photoshop Audio Editing Social Media Outreach Online Pr Online Communications Digital Strategy Online Community Management Social Networking Sites Social Networking Strategy Tumblr Ableton Live Google+ Google Analytics Indesign Web Content

Ian Graham Education Details

  • University Of Montana
    University Of Montana
    Journalism (Print Emphasis)
  • Flathead High School
    Flathead High School

Frequently Asked Questions about Ian Graham

What company does Ian Graham work for?

Ian Graham works for Activecampaign

What is Ian Graham's role at the current company?

Ian Graham's current role is Email Deliverability Specialist.

What is Ian Graham's email address?

Ian Graham's email address is ig****@****west.us

What is Ian Graham's direct phone number?

Ian Graham's direct phone number is +120244*****

What schools did Ian Graham attend?

Ian Graham attended University Of Montana, Flathead High School.

What are some of Ian Graham's interests?

Ian Graham has interest in Writing, Photography (Digital And Film), Blogging, Digital Media, Social Media, Video Editing, Electronic Music, Politics, News Reporting, Music Composition And Production.

What skills is Ian Graham known for?

Ian Graham has skills like Blogging, Facebook, Social Media, Journalism, Social Media Marketing, New Media, Editing, Wordpress, Content Management, Writing, Digital Media, Video.

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