Leading the Infrastructure and Engineering teams that enable people to connect, communicate and collaborate across Workplace Technology, Identity and Access, Collaboration, Communications, AI Platform and Experiences, Media Production, Global Network and Device and Application Lifecycle.

This role is responsible for leading global, diverse, technology teams, transforming identity and access, campus, data center and cloud network, and enterprise collaboration solutions to enable the highest levels of productivity for employees, contractors and partners around the globe. Responsibilities include collaboration solutions, multichannel contact center, global network, endpoint management, security and compliance. Managing $65M+ budget and a team of 100+ people. Technologies include O365, Zoom, Intune, Slack, G-suite, Ping, Sailpoint, Azure, AWS, Cisco, Juniper Key Contributions and Highlights • Built, developed, and lead high-performing and diverse technology teams with company-leading employee engagement metrics with a focus on delivering frictionless, digital experiences.• Transformed services from legacy infrastructure to digital experiences while simultaneously achieving the highest customer satisfaction rates across all services. • 95% reduction in turnaround time for service requests through automation, service simplification, and configuration standards• Increased service capacity by 50% with the existing budget through reduction of duplicative services, improved vendor pricing, and competitive bidding

Technical leader responsible for strategic vision, planning and architecture for enterprise information systems, infrastructure services and solutions including organizational productivity tools, network, and voice systems. Tasked with leading the technology and Infrastructure teams through a period of high growth and scaling the infrastructure prior to demand.Key Contributions and Highlights • Alignment of 3-5 year technology strategy and roadmaps for enterprise services, mapping projects to transformational business outcomes• Partnered with cross-division executive leadership to develop business objectives, recommended solutions, develop business cases, and prioritized projects, budgets, and resources in alignment with technology strategies• Influenced Engineering and Operations teams to gain agreements on projects in alignment with long-term roadmaps, budgets, and required business capabilities• Coordinate service team planning on interdependent priorities and timelines through project delivery • Negotiate vendor contracts and develop strategic partnerships for Infrastructure, Software, and Cloud solutions• Research / introduce and recommend new technologies from analysis through proof of concept/pilot to deliver new business capabilities• Search out, cost justify and deliver on projects that deliver business benefit, cost optimization, and business agility• Evangelized benefits of cloud-based services to internal and external teams and assisted in all phases of integration into operations model, including consulting on ways to build managed services in a way that maximizes benefits (reduced lead times, managed scale)

This position was responsible for working with the County organizations to define and deliver Network Infrastructure solutions that enabled the County to grow and scale its digital tools and processes.

This position was responsible for switch and router products deployed to large enterprises, government and high-performance computing environments. Key responsibilities included partnering with executive management, sales, customers and engineering to define new products, develop product roadmaps and drive engineering to meet customer and market requirements through product release.

Technical leader responsible for strategic vision, planning and architecture for enterprise information systems, infrastructure services and solutions including organizational productivity tools, network, and voice systems. Tasked with refreshing and replacing the infrastructure and processes needed to scale the company in preparation for the production of the Star Wars prequels.