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Ian H. Email & Phone Number

Senior Support Engineer at Ordnance Survey
Location: Greater Southampton Area, United Kingdom 8 work roles 2 schools
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Current company
Role
Senior Support Engineer
Location
Greater Southampton Area, United Kingdom
Company size

Who is Ian H.? Overview

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Quick answer

Ian H. is listed as Senior Support Engineer at Ordnance Survey, a with 1110 employees, based in Greater Southampton Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ian H..

Ian H. previously worked as Support Engineer at Ordnance Survey and Support Technician at Ordnance Survey. Ian H. holds Bachelor Of Science - Bsc, Film And Video Technology (Part Of Media Technology Program) from Solent University.

Company email context

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Ordnance Survey

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Profile bio

About Ian H.

I have a strong understanding of Technical Service and Digital Product maintenance and delivery.Meeting customer expectations and working to SLA’s.Working with and analysing data in a variety of formats.Experience of delivering technical training and technology enhanced learning at a variety of levels.

Listed skills include Management, Windows Server, Microsoft Office, Active Directory, and 35 others.

Current workplace

Ian H.'s current company

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Ordnance Survey
Ordnance Survey
Senior Support Engineer
hampshire, hampshire, united kingdom
Website
Employees
1110
AeroLeads page
8 roles

Ian H. work experience

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Senior Support Engineer

Current

Lead a team ensuring Ordnance Survey’s web services and API products are available 24/7 whilst conforming to product release schedules and SLA’s. Responsibilities include:- Managing the Support Team- Ensuring smooth transition of products from development into a support model.- Maintaining product release schedules- Deploying data and service updates in AWS, Microsoft Azure, Containerised and Oracle based environments- In depth technical knowledge of products- Data analysis and trend spotting- Conforming to customer SLA’s - Cross collaboration with Development Teams, UX Designers and SAP Developers.- Maintaining cloud hosted services and API’s (AWS, Docker, Apigee, Azure)

Mar 2022 - Present

It Manager

Southampton, United Kingdom

I am responsible for the day to day management and development of all major IT and Technical requirements for staff and students in a £14 million new build featuring Cisco networking and VOIP, biometric systems and over 450 client devices with over 800 users.Responsibilities include:- Managing the local Technical Support Team- Maintaining Microsoft Active Directory, SCCM, DPM and GPO Management on MS Server 2012 Servers- Delivering tailored training on all systems to staff at all levels within the organisation- Strategic Planning of technical systems to be delivered and maintained within budgets and time constraints- Sourcing and Ordering equipment and services from a framework of approved suppliers to meet national procurement policies- Delivering creative solutions to enable technology enhanced learning in a high pressure environment.- Collaboration with colleagues and higher management both locally and nationally

Apr 2012 - Aug 2016

It & Media Technician

Southampton, United Kingdom

I was responsible for the upkeep and development of: Virtual Learning Environment, IT Infrastructure, Website, Digital Signage, 1st and 2nd Line IT Support, MS Client and Server updates/upgrades

Apr 2009 - Apr 2012
Team & coworkers

Colleagues at Ordnance Survey

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2 education records

Ian H. education

Bachelor Of Science - Bsc, Film And Video Technology (Part Of Media Technology Program)

Activities and Societies: Mountaineering and Rock Climbing ClubVideo Systems, Audio Systems, Audio and Video Productions, Computer.

FAQ

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Quick answers generated from the profile data available on this page.

What company does Ian H. work for?

Ian H. works for Ordnance Survey.

What is Ian H.'s role at Ordnance Survey?

Ian H. is listed as Senior Support Engineer at Ordnance Survey.

Where is Ian H. based?

Ian H. is based in Greater Southampton Area, United Kingdom while working with Ordnance Survey.

What companies has Ian H. worked for?

Ian H. has worked for Ordnance Survey, Oasis Community Learning, and Regents Park Community College.

Who are Ian H.'s colleagues at Ordnance Survey?

Ian H.'s colleagues at Ordnance Survey include Blair Henderson, Peter Sopel, Joanne Lines, Jack Harrison, and Simon Lawrence.

How can I contact Ian H.?

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What schools did Ian H. attend?

Ian H. holds Bachelor Of Science - Bsc, Film And Video Technology (Part Of Media Technology Program) from Solent University.

What skills is Ian H. known for?

Ian H. is listed with skills including Management, Windows Server, Microsoft Office, Active Directory, System Administration, Ict, Team Management, and Microsoft Excel.

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