Ian Ellis Email & Phone Number

New York, United States

New York City Metropolitan Area

New York City Metropolitan Area

New York, United States

Greater New York City Area

Sabbatical-Technology Training Enrolled in formal training to expand understanding of latest technology trends.• Completed agile software development training• Completed cloud & AWS practitioner training.• Estimated Certified Secure Software Lifecycle Professional (CSSLP) completion Fall 2019.

New York City

Devised and implemented technology and workforce development strategies for employees and consultants consultants across global QAPM department with offices in North America, Europe, and Asia.Operations AchievementsManaged risk agenda focused on technical debt, compliance, access/entitlements, and vendor relations. Authored multi-year financial plans, performance reports, and financial analyses. Represented CIO as needed.• Saved $5M annually by building infrastructure to support secure use of personal cellular devices; executed information campaign to achieve buy-in from key internal stakeholders. • Improved defect density and closure rates 50% by implementing new production management and quality assurance dashboards that captured data used to create corrective action plans.• Reduced promotion decisioning process from 2-3 months to 1 week.• Drove compliance to 96% and reduced cyber vulnerabilities through security and training initiatives.• Prepped CIO for department events and open forums.Strategic Workforce Management AchievementsDeveloped workforce strategies for talent, location, and workspace management. Collaborated with HR to pioneer programs that yielded highest employee satisfaction and lowest attrition (8%) across the enterprise.• Created region-specific training programs and regularly met with international teams.• Developed long-term recruiting, workforce, and succession planning strategies for each location based on market data for local hiring pools. • Rebalanced teams so no group was smaller than 20% of total team size, improving career path options and retention.• Instituted employee development programs (townhalls, meet and greets, speed networking, etc.) to improve employee soft skills, cultural understanding, and collaborative capabilities.• Implemented university outreach programs to recruit new graduates and level up workforce skill.

New York City

Promoted as part of team tasked with merging disparate quality assurance teams into new Quality Assurance Center of Excellence, a single contingent vendor model that reduced IT costs. Oversaw budget, talent and operations activities of a group of quality engineers and testers across North America, Europe, and Asia.• Executed first successful QA consolidation among 5 departments, creating standard operating procedures that were adopted and adapted across functionalities.• Established relationships with production/development teams to identify outage and defect trends.• Defined RFP parameters to move organization from multiple vendors to a single vendor, replacing 70% of resources while retaining institutionalized knowledge.• Reduced attrition for third-party international vendor 50% over 6 months through improved and culturally appropriate trainings, regular site visits, and new vendor incentive program.• Deployed cultural exchanges and education initiatives to foster enhanced vendor relationships.• Cut an additional $10M annually by redefining RFP for lean QA and agile DevOps.• Collaborated with HR on targeted new graduate recruiting to improve employee diversity and skill.• Established front-line supervisor group tasked with creating improved training for new hires

New York City

Promoted to create consolidated shared services QA organization with a single vendor and 80+ staff.• Reduced testing cycles from 10 days to 4 days by developing and launching a single testing toolset that could be deployed across the enterprise.• Improved system uptime 60% by launching improved alert and resolution processes.• Accelerated production velocity by formalizing and streamlining testing practices.

New York City

Promoted to manage change processes associated with switching listed derivative trades from overnight batch processing to real-time accounting.• Created dashboards that provided real-time risk data to facilitate accurate buy/sell/trade decisions.• Coordinated testing protocols for new data capture, transfer, and analysis capabilities

New York City

Promoted to re-platform Morgan Stanley’s cash wire payment system.• Cut technology costs $4M/year by adopting new technology and decommissioning old equipment.• Managed build and implementation of web enabled, user-friendly front-end transaction portals

London, United Kingdom

• Acted as a business analyst in developing solutions for cash and security settlements.

London, United Kingdom

• Provided technology solutions for FX and interest rate derivatives

London, England, United Kingdom