I managed a complex shopping center in Vancouver with parking, studio, retail, and office spaces. I communicated with different vendors, prepared lease agreements, negotiated rent increments, and organized events to build a positive image and maximize rental income. I also built a secure parking lot image in the Chinatown neighborhood, leading to a 12% increase in parking income and 10% increase in monthly parkers within six months.Prior to that, I had four years of experience in project management, especially in IT-related projects for global banking customers. I supervised a data entry team of 15 operators, processed 10 million documents per year, and trained 20+ operators with 40+ manuals. I also coordinated the activities between in-house and external stakeholders, presented project status, supported change management, and acted as an expert role to provide solutions advice. I am familiar with Agile environment, multi-tasking, and leading multi-projects simultaneously. I am interested in database management and engineering, and I am self-studying in Coursera. I have a Bachelor of Business Administration degree from Hong Kong Metropolitan University, and I have multiple certifications in database-related topics from Meta. I am a motivated, collaborative, and problem-solving professional who is always eager to learn and grow.
Listed skills include Marketing, Microsoft Office, 團隊合作, Negotiation, and 1 others.
