Deliver the value and power of Microsoft 365 to end users as simple daily-use experiences, both exclusive to Windows and available to everyone via the web.

Flipgrid’s mission was to empower everyone on the planet to share their voice and respect the diverse voices of others. We focused on social learners with a short-form asynchronous video app and service, and a passionate community of educators, learners, families, and organizations across 180 countries.

Envision, deliver, and iterate on the core components of the Windows user experience to drive innovation, quality, and product satisfaction for a vast customer base of consumers, workers, and developers. Areas include core Windows experiences, Windows Insider Program, accessibility, inclusion, and culture.

Experience design, partner engagement, team development, engineering project managment, and strategic experience planning for Windows and Windows Phone user experiences.Integrates holistic design and business considerations into the engineering plans for Windows and Windows Phone.

Experience design, partner engagement, team development, engineering project managment, and strategic experience planning for Windows Phone user experience.Responsible for Cortana's search and natural language capabilities, and contributed to overall user experience and marketing for Cortana v1. Previously, bridged engineering, design, and marketing disciplines to establish process for Windows Phone design and marketing, and contributed to major user experience and marketing narrative decisions across the product.

Project management, partner engagement, strategy, and evangelism for the Institute while on a five month leave of absence from Microsoft. Pursuing a transformation in the way people learn, researching the psychological and technological foundations for a move away from textbooks toward game-like experiences for middle-school education. Major focus on the creation of a framework for doing user research on game prototypes built on the XNA platform.Partnering with Microsoft, NYU, Columbia, five other major universities, and Antioch University where this work contributes toward my master’s degree in communication.

Product strategy, user experience design, and project management for the Zune client software. Focus on organizational transitions at the beginning and end of my term, design and development of an entirely new kind of media software, and shifting from an early-version environment to a mid-cycle product with an evolving strategy.Ran the 8-person program management team responsible for the Zune desktop software. Focus on recruiting a strong team, developing career maps with each team member, and driving consistent strong performance.Delivered three major versions of the Zune desktop software to rave reviews, working with engineers, designers, writers, and music industry professionals.

User experience design, project management, partner engagement, and people management for Window Media Center. Ran the program management team responsible for the media experiences and extensibility layer within Media Center.User experience design and people management for MSN Explorer, a program that combined email, web browsing, instant messaging, and personal productivity into a single software application.

User experience design and project management for the Encarta Reference Suite.Granted United States patent for work on FactFinder, a reference tool in the Encarta 2002 Suite.