Ian J Franks Email & Phone Number

Although now retired from all full-time roles, I am (was?!) a seasoned Agile / Supply Chain / IT Professional, with extensive international experience gained through lead roles in Global Process & Tools Transformation Programs that gave me the opportunity to work in 28 countries over the last 40 years.I used my Training, Facilitation and Coaching skills with my deep knowledge of Scrum, Kanban and Scaling Agile approaches, along with Business Process Analysis, Design, Change Management, Program & Project Leadership experience to help my companies and clients in EMEA, NA and Asia develop a strong Agile Mindset that delivered real change and measurable improvements.I was a Certified Scrum Professional (CSP) with both Scrum Master (CSM) & Product Owner (CSPO) Certifications, and also certified in Agile Scaling frameworks as a SAFe Practice Consultant (SPC) and LeSS (Large Scale Scrum) Practitioner. As a Certified Agile Coach, SAFe DevOps Practitioner and an experienced Release Train Engineer with a successful track record, I delivered many SAFe Certification courses, with my 700+ students achieving pass rate of 88% and with 97% of attendees rating my knowledge as Very Good or Excellent.Often referred to as a Change Agent, I am an excellent Communicator, thanks to my experience of working on four continents within the Telecommunications, Pharmaceutical, Automotive, FinTech and Banking industries, I am culturally aware and able to adapt to a wide range of Business Models, Environments and Cultures, where I work to identify the challenges and lead from within.In the final stages of my career, I specialised in implementation and training of the Scaled Agile Framework (SAFe), where I led the launch of many new Agile Release Trains (ARTs) for various clients, coaching & training the key roles and implementing Lean Portfolio Management (LPM).Specialities: Agile Coaching, Scrum, Kanban, Scaled Agile Framework (SAFe), Large Scale Scrum (LeSS), Value Stream Mapping, Supply Chain Management, Business Process Analysis, Process & Role Design & Documentation, Process & Role Mapping, Training Course Development & Delivery, Change Management (especially Facilitation & Communication) Programme & Project Management and SAP (ERP SD & PS module, CRM CIC Module) all underpinned with sound Business Acumen based on real experience in Operational Roles.

Listed skills include Business Process, Change Management, Supply Chain Management, Business Analysis, and 48 others.