Ian Kaplan Email & Phone Number

Sudbury MA

• Utilized the multi-platform website and social media outlets to promote and market the featured businesses to the magazine’s target audience
• Finding and meeting prospective clients to feature in the Magazine
• Responsible for coordinating, planning and managing 12+ high school students in the magazine delivery process

Greater Boston Area

Montgomery+Kaplan Group

Sudbury Ma

• Created and manage a mobile custom car detailing business that provides services to clients at any location
• Source, developed and managed 40+ client relationships through unique marketing initiatives, exceptional customer service and impactful client relations tactics
• Ensure customer retention through excellent time management, effortless multitasking, learned leadership skills, innovative problem solving and resourcefulness
• Continue education to remain a leader in the field and provide new service offerings to clients

Greater Boston Area

• Assured quality of 60 market-ready apartments
• Fielded resident concerns and requests on a timely basis to ensure resident satisfaction with management
• Worked on cosmetic projects, such as painting, door replacements, repairing decks and other various maintenance jobs as needed

Norwood Ma

• Worked directly with operations team to ensure quality conditions on the grounds and in the buildings
• Responsible for daily landscaping, product inventory and ordering
• Delivered and assisted in product promotion events in the community