Ian Johansen Email & Phone Number

Greater San Diego Area

 Translate compliance requirements and procedures to system features Work with software engineers and product designers to build and develop software products and websites  Perform quality assurance testing for bugs and offer enhancements Create friendly user manuals to explain software tools in simple terms Present software products for customer approval throughout the project cycle

Greater San Diego Area

 Develop and build advisor relationships  Educate advisors and clients on business processes and requirements to create positive experiences Work as intermediary between our back office business support teams and advisors Act as subject matter expert for specific technology tools offered on the TD Ameritrade platform for troubleshooting and increasing product adoption

Vista, Ca

Develop and manage comprehensive sales prospect database Create region specific email campaignsConvert prospects through email campaigns and phone calls into leads and customersEdit existing solar product flyers and data sheets for clarity and effectWrite press releases for major projects

Telecommute

Edit wide-range of documents including college essays, book chapters, cover letters, and resumes.Provide thoughtful, constructive criticism for specific grammatical errors as well as overall argument and flow.

Telecommute

Edit college dissertations for ESL students. Edit diction and syntax to improve clarity. Offer advice to better organize arguments and improve paper format.

San Marcos, Ca

Helped implement new Customer Relations Management (CRM) system. Recommended improvements to system developers. Wrote CRM manual instructions to integrate employees with new system.

Lakeside, Ca

Assisted in the construction of two schools and a fire department. Shoveled trenches, delivered material, checked grade, and laid pipe.