Customer focused professional with successful experience in leading projects and deliveringbenefits.Experienced in large scale enterprise projects, leading and working with multi-disciplinary teams, focusing on quality and data analysis, stakeholder management, process standardisation, optimisation and automation.Strong focus on Business Process Improvement and re-designing by applying Lean Six Sigma,BPMN 2.0 and standards in agile service delivery.An agile, SaFE® Certified Professional with working knowledge of process governance,automation, and continuous improvement. Technical proficiency in Promapp, Visio, Trisotech, anddata analytics tools like Minitab. An exceptional leader seeking to inspire, support and harness the capability of every team member in the achievement of excellence and realisation of personal potential.