Technical evangelism, solutioning and sales engineering for Canada and Federal Government with responsibilities for external client executive relationships, technical strategy and advisory. Development of informed perspective and interpretation of complex technology trends across Digital Transformation, Hybrid Infrastructure, Data Mobility, Governance, and the role of the CxO for our customers. Advocate of Hitachi's vision and strategy related to digital infrastructure and professional services modernization including CIO Roundtable peer group discussions across Digital, Data and Security.

• Co-Lead of new Digital Sales Organization, responsible for people, quota, strategy, execution, pipeline management and forecasting, partner relationships and customer sales for Canada and US-West• FY19 Global Services Delivery deal of the year award recipient• Primary contributor & technical lead securing largest-ever Federal Government Cloud migration RFP award; singularly retiring 87% of regional AOP from net-new customer• Successfully led multiple net-new logo acquisitions within Canadian region for Cloud. Responsible for establishing technical relationships with C-level customer executives and partner Cloud Service Providers, Service Integrators (SIs) and delivery teams• Internal and customer-facing training and education on overall cloud value proposition, benefits, business case analysis, Agile/DevSecOps practices, Continuous Delivery and more• Hiring, onboarding and development of net-new Cloud Solution Architecture teams across Canada; building a culture of excellence and continuous learning• Create strong relationships with technology and business executive leaders, as a provider of critical emerging technical capability to the broader organization and our customers

• Identification, cost-benefit analysis and execution of $35MM 5-year business benefits from $40M annual OpEx budgets• Reduced incidents over 80% through operational improvements and consolidation of 700+ physical devices (~10% total footprint)• Vision, strategy and delivery of $12M Core Network refresh program; replacing ~70% of existing network infrastructure. Introduced Spine-Leaf architecture, Software-Dened Networking (SDN), centralized DNS, DHCP & IPAM (DDI), IPv6, external DNS Security (DNSSEC) and established "always-on", redundant multi-site Internet complexes• Developed Security procedures for vulnerability prioritization and remediation across ~20,000 virtual and physical across data, distribution and call centres• Decommissioned ~1,100 Active Directory Domain Controllers (an ~85% reduction), shedding the dubious distinction as the World's fifth-largest Microsoft domain• Developed and aligned Enterprise strategy to approach with implementation of Public Cloud and associated operational requirements: OSFI compliance and Payment Card Industry (PCI-DSS)• Directed and oversaw cloud-agnostic CI/CD capabilities with continuous security compliance for VMs and container deployments to GCP, Azure and/or VMware. Established auto-scaling frameworks, chargebacks,self-service capabilities and auto-healing employing: Atlassian Suite (BitBucket/Jira/Confluence), Jenkins pipelines, HashiCorp Suite (Vagrant, Packer, Terraform, Consul, Vault), jFrog Artifactory/xRay, Armory Spinnaker, InSpec, SonarQube, SauceLabs Selenium, Prometheus, SumoLogic, DataDog, CloudHealth, Rundeck and more• Partnered with digital teams in accelerating Agile/DevOps with advanced pipelines including automated canary with Spinnaker and custom integrations to managed SAP (oXya) environments with Kafka

• Technical and business leadership over automated provisioning and workload orchestration of TD's $85M 5-year OpenStack Cloud initiative. Led, staffed and trained tier I to IV Cloud Engineering, Operations and Security teams. Adapted Enterprise tools for PaaS integration including Active Directory, Microsoft KMS/SCCM/SCOM, HP SA, RedHat Satellite, IBM iTM, Foundstone, CrowdStrike, Symantec Endpoint Protection and more• Increased daily VM build volumes 20X with CI/CD pipeline architecture, design and implementation. Self-service, standardized source control, continuous integration and delivery, configuration management, security, identity, testing, day-2 operations, monitoring, billing and chargeback• Technical and business leadership defining and executing $70M+ cost avoidance through fully automated, rapidly expandable Cloudera Big Data Hadoop environment based on open source tools. Simplified expansion of baremetal servers through Razor, SaltStack and Cisco UCS. Virtual server profiles simplified day-2 operations and troubleshooting by harmonizing host WWN, MAC and IP address with physical server identifiers• Obtained senior leadership's first-ever approval to introduce open source software into the Technology Reference Architecture Model (TRAM). Subsequently introduced SaltStack, Chocolately, NuGet, Sensu, Grafana, AuditD, AIDE, OSSEC, Rundeck, CloudCruiser and others for accelerating development, capabilities and Cloud adoption. Worked closely with vendors, partners, legal and sourcing to define and execute licensing and support agreements• Wrote custom scripts for crawling unsecured corporate network file shares for identification and removalof exposed sensitive data• Led initiative to reduce virtual machine provisioning from weeks to a hours through standardizingbuilds and maintaining pre-configured VMs, requiring only small final customizations upon request

GIAC Advisory Board provides a forum where IT Security professionals can exchange ideas and advice. Participation is by invitation only, and is presented to GIAC professionals who earn an average score of 90% or better on their certification exams.

Deployment, configuration, monitoring and maintenance of BlackBerry Operation's global Lawful Access systems and applications. Operational and on-call responsibilities include: application and system performance investigations, system maintenance including firmware and operating system upgrades, plan and testing of application upgrades, vulnerability research and patch managementNoted accomplishments:• Reduced deployment time and costs by over 50% while eliminating configuration errors through the design and implementation of a centralized configuration management for 800+ systems using Salt• Automated manual tasks through Python + CGI, saving .5 man-hours per day

Accountable for all aspects of planning, architecture, documentation, implementation and support of BlackBerry Production's newest service offering: BlackBerry Business Cloud Services (BBCS) with Microsoft Office 365. Noted Accomplishments:• Production service support team build-out through hiring, training and forming connections throughout the organization• Design and implementation of BlackBerry's first cloud offering and largest VMware Infrastructure 4.1 with HA and DRS• Design, test and Production implementation of a high security Active Directory (AD) deployment using Read Only Domain Controllers (RODC) and Group Policy Objects (GPO)• Development of deployment automation tools through PowerShell, WMI and PSExec• First Production deployment of BlackBerry Enterprise Server (BES) 6.0

Responsibilities included monitoring and operation of 4,000+ business critical BIS Email servers, Oracle databases and networking equipment, Tier III troubleshooting BlackBerry BIS Email infrastructure applications supporting 25 Million+ customers worldwide.Noted accomplishments:• Designed and developed Network Operations Center's Production monitoring for BIS Email with PHP, JpGraph, JavaScript, MySQL and mutli-threaded Perl. Application aggregated and graphed 3,200 unique metrics plus historical trends and heuristics across 4,000+ systems every minute. • Designed and implemented application configuration management in pure Perl, standardizing Production, SVV and Testing environment configurations.• Led CA Wily Application Performance Management (APM) deployment in BlackBerry for BIS Email including test, configuration and deployment of agents, Java programming for metric aggregation and dashboard creation

Monitoring and operation of 10,000+ business critical servers and networking equipment and Tier II troubleshooting for 50 Million+ customers across all BlackBerry infrastructure applications.Noted accomplishments:• Identified and developed Perl and Unix shell scripts to automate administrative tasks, monitoring and service verifications• Led initial investigation and tiger team across several operational engineering teams in identifying and resolving a service interoperability issue affecting over 22,000 users worldwide

Responsible for opening conference bridges, engaging on-call escalation resources, recording corrective actions and communicating actions taken during BlackBerry infrastructure incidents to both internal employees and external carriers in North America and Asia/Pacific regions. Accountable for notifying carriers and partners of planned maintenance and month-end reporting on BlackBerry's infrastructure availability.Noted accomplishments:• Developed on-call and escalation application in PHP, MySQL and JavaScript with an API wrapper around Cisco MeetingPlace to automatically update call-out phone numbers of on-call engineers. Previous on-call excel templates required approximately 2 man-hours daily to maintain• Developed a real-time virtual whiteboard using AJAX, JavaScript, PHP and MySQL allowing technical resources to simultaneously update incident troubleshooting logs. Result was an increasing in incident communication amongst peers and executives during outages and a high-quality post-incident log for problem management investigations• Developed an automated Service Level Availability (SLA) reporting application with PHP and MySQL utilizing BMC Remedy's database allowing executives to halt maintenance activities if SLAs were or were going to be, breached

Researched and tested hashing functions, hash tables and tree-based data structures in C++ for optimal properties of high-speed routing algorithms as preliminary research into optimal routing algorithms for Internet flows.