- Manage daily operations for a small electrical firm, helping to scale from sole proprietorship to LLC with staff of seven, and revenue growth of 268% from 2019-2022. - Proposed and implemented tools and process changes to increase efficiency and professionalism including contract management software, cloud file management, proposal templates, common cost lists, etc. - Developed and launched employee benefits package including health/dental/vision benefits, personal and sick leave… Show more - Manage daily operations for a small electrical firm, helping to scale from sole proprietorship to LLC with staff of seven, and revenue growth of 268% from 2019-2022. - Proposed and implemented tools and process changes to increase efficiency and professionalism including contract management software, cloud file management, proposal templates, common cost lists, etc. - Developed and launched employee benefits package including health/dental/vision benefits, personal and sick leave, paid company holidays and associated policies.- Owned all marketing and communications efforts including rebranding, website redesign, digital advertising, and management of design/SEO agency. - Responsible for all non-solar commercial and residential work from proposal to inspection including scheduling, client communications, contracts, and permitting. - Managed business licenses and certifications, invoicing, payroll, and hiring efforts. Show less

- Managed client services, daily operations and services- Redesigned server and project file structure for efficiency- Optimized Best Practices for better contract and change order implementation

- Managed the launch of the registration platform for each project in coordination with web engineers, Technical Service team and 3rd party vendors- Implemented program strategies and enhancements at the direction of a diverse collection of stakeholders- Managed project schedules, budgets, content and servicing from contract negotiation through successful execution of the event- Ongoing oversight, maintenance and provision of accurate and complete data reporting throughout the… Show more - Managed the launch of the registration platform for each project in coordination with web engineers, Technical Service team and 3rd party vendors- Implemented program strategies and enhancements at the direction of a diverse collection of stakeholders- Managed project schedules, budgets, content and servicing from contract negotiation through successful execution of the event- Ongoing oversight, maintenance and provision of accurate and complete data reporting throughout the registration cycle and post event- Consultation and support of clients, vendors, and end users to remain in line with best practices, efficiency and high ROI Show less

- Led client services, project scheduling and managed team resources for all client projects- Optimized staffing and scheduling guidelines, resulting in quicker, more efficient project completion- Redesigned the client intake process to maximize accuracy and resource allocation- Led a complete redesign of the A-ray's website, resulting in a more enjoyable and streamlined customer online experience

- Managed creation of the BECAUZ Accelerator client training website, including filming and producing BECAUZ Accelerator client training videos- Performed in-depth market research project for the Microsoft WorkSmart employee development team, resulting in a client-ready business plan presentation with current business analysis and recommendations- Performed content management and SharePoint design for Microsoft WorkSmart international team- Led BECAUZ internal SharePoint redesign… Show more - Managed creation of the BECAUZ Accelerator client training website, including filming and producing BECAUZ Accelerator client training videos- Performed in-depth market research project for the Microsoft WorkSmart employee development team, resulting in a client-ready business plan presentation with current business analysis and recommendations- Performed content management and SharePoint design for Microsoft WorkSmart international team- Led BECAUZ internal SharePoint redesign, content creation and site optimization Show less

- Coordinated event logistics and managed vendor relationships for award-winning Microsoft industry events, including PDC, TechEd Europe and MIX, drawing over 1,000 attendees each- Managed Microsoft national press tours, providing strategic planning and logistics coordination- Executed the Microsoft team’s vendor technology compliance, guiding a team of 30 to 100% compliance with Microsoft’s vendor technology standards- Redesigned team SharePoint site increasing usage and team… Show more - Coordinated event logistics and managed vendor relationships for award-winning Microsoft industry events, including PDC, TechEd Europe and MIX, drawing over 1,000 attendees each- Managed Microsoft national press tours, providing strategic planning and logistics coordination- Executed the Microsoft team’s vendor technology compliance, guiding a team of 30 to 100% compliance with Microsoft’s vendor technology standards- Redesigned team SharePoint site increasing usage and team productivity by implementing new site design and streamlining access to team resources Show less

- Developed product launch marketing strategy with Executive team, including account planning, market and customer research- Managed all product sales coordination, inventory management and shipping logistics via software tool for West Coast markets

- Led coordination from initiation to delivery of the Telly award-winning national HTC FUZE broadcast and online campaign, consisting of national television ads, microsite and social media components - Coordinated Vertafore rebranding and event campaign, producing successful industry-wide event drawing over 1,700 attendees- Managed the Embrace the Lemon social media campaign and cultivated online customers resulting in 600+ Facebook fans and Twitter followers- Increased client… Show more - Led coordination from initiation to delivery of the Telly award-winning national HTC FUZE broadcast and online campaign, consisting of national television ads, microsite and social media components - Coordinated Vertafore rebranding and event campaign, producing successful industry-wide event drawing over 1,700 attendees- Managed the Embrace the Lemon social media campaign and cultivated online customers resulting in 600+ Facebook fans and Twitter followers- Increased client acquisition materials for Worktank Sales & PR team by managing award applications, resulting in 7 project awards, as well as creating 10 client-facing project case studies- Led web analysis of Microsoft’s Diversity website, delivering weekly performance results and strategy improvement recommendations to client Show less

- Managed internal account team and multiple external vendor relationships, providing project direction, creating project materials, and managing account budgets and schedules- Led weekly team and vendor meetings, communicating project statuses and managing internal team to ensure successful completion of project deliverables according to schedule

- Provided end to end account management for 7 accounts, including client services, project management, schedule, budget and creative work- Led 12 design and branding projects with budgets ranging from $12-50,000 from initiation to delivery- Developed Copperfin strategy department, creating a client-facing strategy brief and account planning standards for all projects resulting in increased client/customer knowledge and more effective account strategy

- Analyzed focus group and market research data for Value Village and Wal-Mart strategy briefs- Performed creative analysis on and developed materials for McDonald’s consumer brief- Developed focus group materials for The North Face and conducted videographic research for the National Recycling Coalition

- Managed operations department- Assembled reports and bid packages - Provided office-wide administrative support including executive assistance