Ian Lacerda Email & Phone Number

São Paulo, SP, BR

- Diagnosed clients’ product design requirements, objectives, and target audiences across 4+ industries.- Conducted in-depth research to acquire insights into user behaviors and competitor strategies in North and South America.- Designed user-friendly and intuitive product interfaces, including crafting personas and mapping user journeys for 2+ language.

London Area, United Kingdom

Whitby, Ontario - Canada

- Enabled the digital transformation of companies, including BTCertiCentre, medium and small businesses in Toronto and North America, within a market of over 200,000 businesses that the certification platform could impact.- Developed corporate portals for over four Ontario-based companies, leading to an increase in revenue and promoting professional.

Ontario, Canada

- Received top stakeholder approval and delivered the first corporate portal and certification system for business transformation and Industry 4.0 in Brazil, Canada, and the United States.- Validated the user flow and journey with key stakeholders, passing more than 5 heuristic and usability analyses.- Collaborated with the back-end team to create a.

Toronto, Ontario, Canada

- Acted as a consultant, understanding the specific needs of funeral home services and creating systems that catered to the graphic and support requirements of this essential sector within the Canadian economy, which generates approximately CAD 1.6 billion in revenue annually.- Implemented UX consulting services for a company offering personalized design.

Ontario, Canada

- Improved user experience and usability of the food delivery website, increasing orders and customer retention by more than 20%.- Incorporated Design Thinking methodologies to develop creative and efficient solutions, optimizing Chef Yoh's operations and increasing its competitiveness in the market.- Implemented aesthetic improvements to the website.

Santo André - São Paulo, Brazil

I prepared academic support for students in the discipline, complementing the work of the professor and answering questions on topics such as:- Quantum foundations of chemical bonding- Valence bond theory- Molecular orbital theory- Electric interactions between molecules- Molecular interactions in liquids- Introduction to Condensed Matter Physics: Crystal.

Guaratinguetá - São Paulo, Brazil

- Developed skills in system administration and network configuration to support a high-availability TORQUE mainframe targeted for orbital dynamics research calculations at "Universidade Estadual Paulista 'Júlio de Mesquita Filho'."- Implemented NAT, NFS, and LDAP network technologies to ensure the cluster's functionality.- Configured multiple instances of.

Bachelor Of Science - Bs, Computer Science

Ba, Science And Technology, Science, Technology And Society