- Diagnosed clients’ product design requirements, objectives, and target audiences across 4+ industries.- Conducted in-depth research to acquire insights into user behaviors and competitor strategies in North and South America.- Designed user-friendly and intuitive product interfaces, including crafting personas and mapping user journeys for 2+ language markets.- Developed information architectures and low-fidelity prototypes to plan the user flow of small and medium-sized companies that had a reach of more than 2 different countries

- Enabled the digital transformation of companies, including BTCertiCentre, medium and small businesses in Toronto and North America, within a market of over 200,000 businesses that the certification platform could impact.- Developed corporate portals for over four Ontario-based companies, leading to an increase in revenue and promoting professional growth.- Led the development and deployment of customized JavaScript and Python solutions to optimize data filtering and analysis, enabling a food delivery website to reach and engage with more than 50,000 potential customers.- Conducted UX research to understand user expectations and guided solutions that met clients’ needs, pain points, and demands gaining 20% more clients in the Toronto area.

- Received top stakeholder approval and delivered the first corporate portal and certification system for business transformation and Industry 4.0 in Brazil, Canada, and the United States.- Validated the user flow and journey with key stakeholders, passing more than 5 heuristic and usability analyses.- Collaborated with the back-end team to create a certificate search using AJAX (JavaScript) and PHP, ensuring high usability and over 99% availability for professional skills validation.- Conducted Figma prototyping for user-friendly interfaces, enabling seamless front-end (HTML/CSS) integration with the global back-end team, expanding the project across 2+ continents.- Managed consulting services to IT teams, offering UX design expertise and supporting more than 3 projects.

- Acted as a consultant, understanding the specific needs of funeral home services and creating systems that catered to the graphic and support requirements of this essential sector within the Canadian economy, which generates approximately CAD 1.6 billion in revenue annually.- Implemented UX consulting services for a company offering personalized design services for funeral homes, supporting families in celebrating the lives of their loved ones.- Remodeled the e-commerce platform's purchasing flow, improving the user experience and facilitating seamless transactions.- Customized WordPress plugins and implemented personalized features to meet usability standards and enhance the company's website.

- Improved user experience and usability of the food delivery website, increasing orders and customer retention by more than 20%.- Incorporated Design Thinking methodologies to develop creative and efficient solutions, optimizing Chef Yoh's operations and increasing its competitiveness in the market.- Implemented aesthetic improvements to the website design, providing a visually pleasant and appealing experience, and positively impacting the brand perception among users.- Remodeled the business flow, simplifying and making the ordering and delivery process more intuitive, resulting in a more convenient customer experience and increased operational efficiency.- Facilitated the professional growth of Chef Yohanna, enabling her integration into a renowned restaurant in Toronto and recognition of her culinary skills.- Increased visibility and brand recognition for Chef Yoh's in the Toronto market, strengthening its presence and attracting new customers and business opportunities.

I prepared academic support for students in the discipline, complementing the work of the professor and answering questions on topics such as:- Quantum foundations of chemical bonding- Valence bond theory- Molecular orbital theory- Electric interactions between molecules- Molecular interactions in liquids- Introduction to Condensed Matter Physics: Crystal Structures- Band theory and properties of materials.

- Developed skills in system administration and network configuration to support a high-availability TORQUE mainframe targeted for orbital dynamics research calculations at "Universidade Estadual Paulista 'Júlio de Mesquita Filho'."- Implemented NAT, NFS, and LDAP network technologies to ensure the cluster's functionality.- Configured multiple instances of Ubuntu Server through network installation for specific computing purposes.- Ensured cluster's availability to support the physics researchers calculations This contribution led to an invitation from professors at the Department of Physics, UNESP Guaratinguetá (FEG - UNESP), to become one of the organizers of FLISOL - Latin American Free Software Installation Festival.- Participation in this event generated opportunities to interact with and learn about new technologies developed within the free software movement while expanding the professional network.