Ian Patterson Email & Phone Number

New York, Ny, Us

New York, Us

Developed an extensible test framework using Python and Robot Framework, expanding functionality to cover various aspects such as UX validation, APIs, FTP, and email.Mentored multi-disciplinary teams through documentation, onboarding, and paired programming, fostering a collaborative environment.Executed and monitored tests daily through Gitlab's CI/CD automated pipeline across multiple repositories.Established and documented coding standards, enhancing adherence and expediting code reviews.

Round Rock, Texas, Us

Wrote tests in Python to compare and validate hundreds of tooth measurements with aligners and performed test runs on 3D printers to validate aligner scale.

Round Rock, Texas, Us

Designing and executing a test suite of over 100 cases covering the creation, purchase, and types of order-processing of software volume license items, customized desktop/laptop systems, tablets, and server units. These cases included testing the creation and accuracy of purchase orders, price and tax calculation, and order cancellation.Cooperating with Dell’s Sales team to create and verify orders from customers’ custom Enterprise Resource Planning systems. Orders are translated and processed through the backend by executing and examining reports with known datasets. Assisting in the creation and maintenance of test data to help cover the expanding changes of Dell's e-commerce process.Performing thorough and in-depth regression testing on order processing using a mix of automation Selenium and SQL.Coordinating with DevOps for active testing during multi-server deployments.Assisting in keeping current documentation and hosting knowledge transfer sessions on B2B order generation and processing.Onboarding new team members, walking them through our codebase and teaching them our coding and test-writing standards.

Baltimore, Maryland, Us

Contracted out to fill a various roles with multiple clients. Cambia Health - UI Designer/Tester, ETL Developer* Working in an agile development environment with a focus on data warehousing/ETL.* Worked closely with System Analysts to properly identify data sources and ensure accuracy after transformation.* Assisted in designing a user interface in ASP.Net to be consumed by other teams for the creation and manipulation of data.Nike - Web Automation QA* Maintained a strong focus on test-driven development and test automation using Selenium, Robotium, jUnit, and Mockito.* Utilized JIRA for bug tracking and task progression.Catalyst - Team Lead/Scrum Master* Provided newly-trained members with exposure to a Scrum-based development cycle.

Irvine, Ca, Us

Tier 3 Assists with troubleshooting performance and connection issues among numerous different PC and Mac builds. Provides in-depth training on new software, policies, and workflows. Weighs in on critical issues, making judgment calls as necessary for issues falling outside of policy. Utilizes proprietary tools to submit test cases to Quality Assurance. Held accountable to, and exceeded, daily metrics for productivity and quality. Transitioned throughout multiple departments: In-Game Support, Account Administration, and Account & Technical Support.

Austin, Texas, Us

Performed standard QA troubleshooting across multiple platforms (PC, Mac, Xbox, PS2, and Wii). Documented and compiled write-ups of all potential issues encountered using JIRA software. Conducted regression testing on cross-platform games to verify legacy bugs and performance. Worked intimately with multiple departments, ensuring all components of the game worked cohesively and ideally; from pre-alpha stage to public beta release. Effortlessly transitioned between teams on an as-needed basis, working cohesively with others to meet deadlines.