Ian R Mattsson Email & Phone Number

South Africa

City Of Johannesburg, Gauteng, South Africa

Johannesburg Area, South Africa

• Infrastructure planning - evaluate current systems and make the necessary recommendations for improvement• Maintaining and configuring of Firewall’s (SonicWALL, Forcepoint, KerioControl and Fortigate)• Maintaining network infrastructure diagram• Maintaining equipment at multiple Data centres • Maintaining of Mcafee Siem and ePO• Maintaining of 5 Veeam backup Servers and tape backup infrastructure• Perform local and remote testing on equipment, including running computer programs to diagnose faults• Effectively monitor and support approximately 4500 users nationally as well as in Botswana and Kenya including 15 VMware Hypervisor, 8 servers, +- 80 virtual servers and 7 networks • Install hardware and software systems; provide on-site and remote support and provide technical expertise to end-users regarding optimal set-up for software, hardware and network use• Troubleshoot hardware, software, network and operating system • Negotiate discounts with suppliers and attend to and resolve all warranty and guarantee related enquiries • Coordinate work by scheduling assignments and overseeing the work of junior technicians; ensure training are provided where appropriate • Maintain current and accurate inventory of technology hardware, software and resources • Order and inventory spare parts, including stripping surplus equipment for usable parts

Alberton

• Infrastructure planning - evaluate current systems and make the necessary recommendations for improvement• Perform local and remote testing of equipment, including running computer programs to diagnose faults• Effectively monitor and support approximately 300 users nationally as well as in Mozambique and Lesotho including 12 servers and 7 networks • Install hardware and software systems; provide on-site and remote support and provide technical expertise to end-users regarding optimal set-up for software, hardware and network use• Troubleshoot hardware, software, network and operating system • Negotiate discounts with suppliers and attend to and resolve all warranty and guarantee related enquiries • Coordinate work by scheduling assignments and overseeing the work of junior technicians; ensure training are provided where appropriate • Maintain current and accurate inventory of technology hardware, software and resources • Order and inventory spare parts, including stripping surplus equipment for usable parts

• Procured signage material and coordinated any returns in accordance with company policy • Convert telephonic enquiries into sales by answering inbound telephone calls; draft quotations• Responsible for inventory control (stock count, stock orders) and resolve any stock discrepancies • Performed general maintenance on all systems, including but not limited to VOIP systems, networks and POS systems; provide technical expertise to end-users regarding optimal set-up for software, hardware etc.• Fostered strong client relationships by working closely with Distell & KWV to secure new opportunities and obtain new business

• Consulted with company reps, sales departments, and advertising agencies in order to develop promotional plans• Prepared and delivered sales presentations to new and existing customers in order to sell new advertising space, and to protect and increase existing advertising• Explained to customers how specific types of advertising will help promote their products or services in the most effective way possible with the aim of selling advertising space• Maintained assigned account bases while developing new accounts• Processed all correspondence and paperwork related to accounts• Delivered advertising or illustration proofs to customers for approval and assisted with final layout and graphic design• Attended sales meetings, industry trade shows, and training seminars in order to gather information, promote products, expand network of contacts, and increase knowledge

• Developed and implemented a successful business plan and strategy • Assisted clients by assessing their needs and providing solutions and/or quotes• Managed and coordinated activities of the business including ordering, pricing, finances and marketing • Maintained accurate records to include sales data, purchase orders, invoices and inventories• Identified new market opportunities and develop plans for effective implementation• Provided website design services to clients that included, but were not limited to:o determining technical requirementso designed webpage layouto wrote and edited content• Negotiated discounts with suppliers and efficiently resolved all warranty and guarantee related enquiries• Troubleshoot and resolved technical problems for customers• Installed and maintained network systems on site as well as at client premises

• Provided general IT services and website design:o writing and editing contento determining technical requirements and designed webpage layout• Installed equipment and set up advertising displays and arranged merchandise to promote sales• Sourced merchandise and negotiated discounts from suppliers• Answered and responded to customer enquiries regarding merchandise• Advised clients of price, use and deliveries of goods available, with the aim of encouraging customers to buy and to return to buy in the future

• Liaised with Government Printers on a regular basis to secure and source stock at a reasonable cost and negotiated bulk discounts where applicable• Sourced and secured various items as per clients’ requirements. This included:o law documents (such as labour law documents);o training manuals (such as first aid and OHS training);o medical supplies, fire extinguishers and safety equipment• Designed and sold labour posters and registers

Vocational Courses

• DOS Basic: Computer Training Certificate • Eskom internal creative relations course • ABSA cheque handling course • ABSA peer training.

Matric