Ian Mayfield Email & Phone Number

Little Rock, Ar, Us

Little Rock, Arkansas

• Performed day-to-day operations functions, including reviewing and processing both debits and credits for customers.• Maximized customer service by greeting and servicing multiple customers daily, resolving various issues and escalations.• Utilized multiple programs to resolve customer issues, including Transend and CIA for transactions.• Trusted by branch management to close the branch, ensuring balance accuracy and security during closing procedures.

Little Rock, Arkansas Area

Internship. Company is making the transition to 'paper-less.' Helped in the process by scanning and filing documents into a data base (docfinity)

• Scanned and recorded daily insurance claims, including sorting and organizing important documents and claims.• Utilized numerous internal and external programs, including Docfinity to distribute information throughout the company.