Ian Mckeen Email & Phone Number

Maitland, Florida, Us

St. Catharines, Ontario, Ca

North America Essential Home Services, parent company to Southern Home Services and Right Time group of companies. Southern Home Services and Right Time with 55 service centers in the US and Canada, employs over 3,000 exceptional and dedicated employees servicing the HVAC, Plumbing and Electrical needs of consumers and businesses.

Richardson, Texas, Us

Service Experts is one of North America’s largest home and commercial services company operating in the heating, air conditioning and plumbing service industry with 95 locations across 29 U.S. states and 3 Canadian provinces. $755 million business with 95 service centers, national account commercial division, 8 regions and 4,000+ employees. Responsible for overall strategic vision and direction of the company with 12 direct reports in the areas of operations, sales, IT, M&A, finance, legal, human resources, and marketing.

Richardson, Texas, Us

Led a $700 million HVAC and plumbing business consisting of 95 service centers, 8 regions and 3,500+ employees. Responsible for the full P&L with 9 direct reports in the areas of operations, sales, M&A, training, finance, human resources, procurement and general management.

Richardson, Texas, Us

Richardson, Texas, Us

Led a $150 million HVAC and plumbing business consisting of 28 service centers, 2 regions and 850+ employees. Responsible for the full P&L and 9 direct reports in the areas of operations, sales, finance/accounting, human resources, marketing and general management.

Richardson, Texas, Us

Led operations, procurement and marketing teams for a $375 million HVAC and plumbing business consisting of 87 service centers in North America with 3,000+ employees. Responsible for the areas of operations, fleet, pricing, construction bid/performance bonds, strategic sourcing (direct/indirect spend), brand/marketing communication strategy and national call centers.

Richardson, Texas, Us

Led a $105 million HVAC and plumbing business consisting of 22 service centers in 4 areas with 650+ employees. Responsible for the full P&L and 10 direct reports in the areas of operations, sales, finance/accounting, human resources, marketing and general management.

Richardson, Texas, Us

Responsibility and direction for $27 million marketing and call center budget. Drove unique sales and brand position through common branding, customer service excellence standards. Led Marketing and sales management teams, including four agency partners directing brand, media, advertising and promotion strategies for 110 service centers and corporate programs. Responsibility for two national call centers with 170 seats. Direct reports include director field marketing, district sales managers, web-site manager, finance product manager and national call center manager.

Richardson, Texas, Us

Responsibility and direction for $5 million marketing budget. Led Marketing team, Brand and CRM agencies directing brand, media, advertising and promotion strategies for 60 service centers and corporate programs.

Led North American commercial building channel teams. Responsible for product development including product roadmap, research, financial analysis, pricing and sales collateral development. Launched three additional products in 11 months for the commercial channel increasing company sales by $25 million annually.

Richardson, Tx, Us

Responsibilities for creation and implementation of regional marketing and advertising programs for independent sales channels. Geographically responsible for Canada and North Central US areas.

Led Business Reply Mail & Address Accuracy projects. Responsible for the development of product improvement & operational integration plans for Canada Posts' key national advertising clients.

Led Canadian & Northeast US sales & marketing teams for a $10M pet microchip identification and recovery business. Responsible for 4 area sales representatives. Responsible for leading & implementing strategic alliance partnerships.