Ian Crick Email & Phone Number

London, Gb

St Leonards-On-Sea

United Kingdom

London - Uk

Drawing on unique experience managing and leading responses to internal and external driven crises in the retail industry to advise on:• Reputational risk – leadership, governance, stakeholder management and communication• Third party resilience – managing risks and crisis readiness in relation to third parties• Business preparedness – building resilience into processes, systems and organisationContact: icrick@deloitte.co.uk

Hatfield | Liverpool

Bringing international business transformation experience to lead a substantial business-wide turnaround programme to transform business performance and service delivery.

London

Leading an extensive cross-functional review, and store-based trials to enable a step change in end to end supply chain operations. Applying extensive experience of supply chain process review, international deployment and business transformation.Helping to leverage systems and infrastructure investment to optimise product flow across a diverse product range and estate to reduce costs and improve service delivery.

Milton Keynes, United Kingdom

Leading a diverse portfolio of UK business improvement programmes:- Leading the profit over-statement crisis response and remediation programme- Delivering cross-functional operational process simplification to reduce cost and improve service delivery- Developing the operating model framework within the Tesco transformation programme.

Shanghai And Hong Kong, China

Leading the successful integration of Tesco China into the new joint venture with China Resources Enterprises. Managing a smooth transition and handover to the new business, and identifying significant commercial and operational opportunities across both businesses.

Leading the initial horse meat crisis response, and subsequent Trust in Food programme. Coordinating and accelerating the Commercial, Technical, Marketing, Store Operation and Corporate Affairs response to the threat of food contamination.Delivering on commitments to put in place better controls, bring food closer to home, build better relations with farmers and create more transparency with suppliers and customers.

Leading operations governance to ensure effective resolution of operational issues and acting as gatekeeper of change and workload. Managing the response to store issues. Prioritising resources based on detailed data analytics, and reporting to the CEO weekly.Leading crisis management and communication on behalf of stores. Establishing effective readiness processes and leading crisis response working with the rest of the business until resolution.Mobilising business resource for high support change programmes.Managing communication channels to stores and day to day operational communication.Supporting the new store and refresh programme.

China

Leading the business-wide deployment of Operating Model systems and processes. Managing complex multi-system implementations in parallel through a multi-cultural team. Supporting the China board and CEO to deliver a business transformation programme including JV transition, centralised finance and commercial operations, and integrated supply chain. Developing business operations - national ranging, stock management, new store planning process.Establishing new Space Range and Display operations to improve Commercial, Store and Supply Chain performance.

Masters (Msc), Psychology And Culture, University Of Bedfordshire, Distinction

Bachelor Of Science (Bsc), Economics

Economics