Ian M. Email & Phone Number

Lisbon, Portugal

Hickory, North Carolina, Us

As a dynamic Vice President overseeing HR Technology, Operations, Analytics, and Talent Acquisition, I hold comprehensive responsibility for global teams focusing on transformational initiatives from strategy development to execution, delivery, and change management.• Built and shaped the HR technology and operations function, establishing crucial elements such as SLAs, metrics, and fostering a culture of continuous improvement emphasizing HR operational excellence. • Led the global HR operations function including HRIS, HR shared services operations, self-service capabilities, compliance, and automation. Led the deployment of AI-enhanced employee self-service systems, optimizing query management and improving user satisfaction. Developed AI-driven reporting and analytic tools, boosting data-driven decision-making and enhancing reporting efficiency.• Integrated accessibility, inclusion, diversity, and equity principles into all technology initiatives, creating an interlocked roadmap strategy.• Provided strategic leadership to global Talent Acquisition teams, driving talent strategy development, employer branding initiatives, diversity strategies, and optimizing user experience and process optimization. Integrated AI technologies in recruiting processes, significantly reducing time-to-hire and improving candidate matching accuracy.• Fostered innovation, collaboration, and strategic alignment across all areas of HR, resulting in optimized operations, enhanced employee experiences, and sustained organizational success.

Hickory, North Carolina, Us

Accomplished HR Leader Driving Global HR Shared Services Excellence• Conceptualized and successfully implemented the HR Shared Services organization for CommScope globally, spanning the Americas, Europe, the Middle East, and the Asia Pacific regions.• Led multi-location teams, providing strategic direction and oversight to ensure seamless support throughout the employee lifecycle including pre-onboarding, performance management, rewards and benefits, talent development, learning, international mobility, and exits.• Spearheaded the adoption of Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies, driving efficiencies and creating a virtual environment.• Motivated and led a strong team of over 25 professionals, fostering accountability and a culture of continuous improvement.• Collaborated closely with Global People teams to create consistent policies, procedures, and processes while paving the way for automation initiatives.• Delivered over $5million in cost savings and cost avoidance through achieving economies of scale.

Hickory, North Carolina, Us

Accomplished professional with a proven track record in leading the recruitment, compensation and benefits, industrial relations, MIS, and time office teams at CommScope, responsible for different sites in India.Key areas of expertise and achievements include:• Recruitment and Talent Acquisition• Designed and implement recruitment policies and guidelines to ensure timely closure of positions with high-quality candidates.• Manage end-to-end recruitment processes from sourcing to onboarding.• Collaborate with stakeholders to align talent acquisition strategies with business objectives.• Compensation and Benefits (C&B) Management • Handle salary structures, payroll facilitation, incentive plans, and benchmarking benefits against industry standards.• Conduct market surveys to ensure competitive compensation packages.• Design and implement policies related to rewards and recognition, performance appraisal, and merit revision cycles.• Industrial Relations and Employee Consultation• Provide expert advice on industrial relations matters, fostering positive employee relations and a productive work environment.• Consult with management on employee-related issues, ensuring compliance with labor laws and regulations.• Manage conflict resolution, employee grievances, and disciplinary procedures.• HR MIS and Data analysis and management• Played a major role in corporate social responsibility initiatives

Pune, Maharashtra, In

HR Business Partner for the major Delivery Unit looking after 400+ employeesMaintenance of all HR systems namely the attendance and leave management system, PMS and MIS.Performance Management: Appraisals, Normalizations, Promotions and IncrementsEmployee engagement initiatives to improve employee’s work-life balance.Day-to-day transactions and query management.Identifying high performers in the IDU & worked on their retention and career development. Conflict Management, employee grievances resolution and disciplinary procedures.Presenting department level ‘Business Review Management” meetings.Rewards and Recognition ProgramsRetention Management, Attrition Analysis and proposing key retention measures.

Pune, Maharashtra, In

HR Generalist:-• HR Business Partner for an Independent Delivery Unit overseeing 1000+ employees, providing the linkage between development teams and HR function.• Been part of the HR Panel in B-Schools Recruitment drive for our Management Trainee Program• Handled Corporate Induction Program and Business Induction at the IDU level.• Developed and conducted various training programs including the ITPian training program.• Handles inputs for the monthly payroll which includes of loss of pay days, leave without pay, long leave, maternity leave etc…• Maintenance of attendance and leave management system, PMS and MIS systems.• Key player in employee engagement initiatives to improve employee’s work-life balance.• Conducted Employee Satisfaction surveys, analyzed findings, developed and implemented action plans.• Managed day-to-day transactions and query management, answered and helped resolve concerns of employees including system and database updates.• Identified high performers in the IDU & worked on their retention and career development.• Conflict Management & resolving employee concerns. • Handling employee grievance and disciplinary procedures (Policy related, BV cases etc)• Presenting department level ‘HR Reviews’ and providing suggestions for process and system improvements• Mentoring and handholding Management Trainees through the entire gamut of processes and policies at TechM.• Handling the function of Rewards and Recognitions for Offshore and Onsite employees.• Retention Management, Attrition Analysis and proposing key retention measures.• Involved in conducting the HR due diligence process for M&A projects for Tech M.• Facilitated in the identification and development of different competencies necessary for varied profiles.• Involved in development and implementation of HR policies and practices. • Conducted various HR benchmarking exercises for induction, leave management and automation.

Was responsible for the planning, training, overseeing and execution of all youth activities in the above said states. Also served as the event / technical coordinator on various teams that conceptualized and successfully produced many public events and conferences.

Master Of Business Administration (M.B.A.), Human Resources

Master Of Business Administration (Mba), Human Resources And Marketing