Ian Michael Cabrera, Pmp® Email & Phone Number

Hoffman Estates, Illinois, United States

• Act as the primary liaison between CDK Global and clients, ensuring effective communication and optimal value delivery.
• Oversee the entire project lifecycle, from planning and execution to implementation, knowledge transfer, and training.
• Facilitate regular meetings and updates with all stakeholders, ensuring timely achievement of project milestones.
• Create actionable implementation strategies based on gathered information, customizing plans to meet client needs.
• Lead and manage both onsite and virtual teams, providing strong leadership and ensuring project success.
• Identify and mitigate potential project risks, escalating issues to technical and operational experts for swift resolution.

Canada

• Developed and tailored training methodologies to cater to diverse learning preferences, significantly improving learning outcomes in SaaS implementations.
• Customized instructional materials to help end users effectively utilize the software.
• Recommended and implemented best practices to enhance user experience, collaborating closely with cross-functional virtual teams.
• Worked in tandem with Project Managers to monitor project progress and achieve training milestones, ensuring seamless coordination.
• Provided regular updates to Project Managers on project status and training accomplishments, facilitating informed decision-making.
• Trained and mentored newly onboarded trainers and Implementation Consultants, leveraging extensive experience in SaaS project management and strong customer-facing communication skills.

Montreal, Canada Area

- Visually inspected various properties- Performed extensive research- Provided solutions to identified property damages- Provided a capital expenditure table for the next ten (10) years

Vaudreuil

- Outstanding customer service; excellent responsibility skills; effective interpersonal and communication skills; teamwork.

Bachelor'S Degree, Civil Engineering

Civil Engineering

Dec, Applied Science

Pure and Applied Sciences