Ian Mullen Email & Phone Number

Austin, Texas, Us

Austin, Texas, Us

Instrumental in transforming Oracle Consulting's practices across EMEA and APAC, with a focus on elevating first line and middle management capabilities, ensuring their development and engagement aligns with organisational goals. Led cross-functional collaborations, fostering robust relationships with senior leaders to streamline strategic initiatives. Applied a data-driven approach for strategic analysis, underpinning decisions and initiatives with analytical rigour.

Austin, Texas, Us

Oversaw key UK client relationships, steering comprehensive marketing and digital transformation strategies to realise ROI. Created targeted strategies for client development, actively engaging with large teams to bolster client satisfaction and integration of Oracle solutions.

San Francisco, California, Us

Working within a small, independent team, I acted in a consultative capacity across a number of clients in EMEA. My role was to both elevate the usage of BrightTALK through demonstrable success, alongside evangelising digital content strategies and the use of innovative marketing techniques.Working throughout the entire client lifecycle, I strove to build a close partnership based on open and honest communication and adding value at every opportunity, from onboarding and training to business reviews, renewals and the identification of new sales opportunities. In addition to the client facing elements to my role, I am also introducing new approaches and work flows across the wider Customer Success team, and run a number of internal and external workshops around digital content strategy, marketing planning, persona mapping, business storytelling, presentation skills and more.

London, Greater London, Gb

As part of the Senior Leadership Team, my role was the creation of the Customer Success function at Global App Testing. Managing the team responsible for all clients post initial sale throughout their lifecycle, whilst driving an internal approach of customer centricity. A number of working practices were put in place to facilitate this, including (but not limited to) - Standardised Customer Success Playbook - Client Handover Process - Automation to Scale the Business - Product Advisory - Sales Partnership - Weekly / Monthly Reporting - P&L - Company Strategy.

Sunnyvale, Ca, Us

I work as a trusted partner with a selection of our clients here in the UK. It is my desire to help them to build their brand at massive scale within their chosen markets, engage their LinkedIn network to position themselves as thought leaders and recruit high quality, passive candidates and generate new business wins more quickly and more effectively than their competitors.I am passionate about making my clients successful, and work in a consultative manner to help them realise their strategy through social recruiting. Download the LinkedIn Recruiting Firms Field Guide below

Sunnyvale, Ca, Us

As Customer Success Manager across the UK and South Africa I get the opportunity to consult with amazing companies and brands to ensure they get the very best from LinkedIn and the wider social recruiting ecosystem. It is my job to make them more successful!I achieve this by managing the LinkedIn product implementation and putting together an ongoing customer education plan and detailed hiring strategy. I partner with HR and Talent Acquisition leaders to identify the goals and strategies necessary to achieving their overall business objectives.

Birmingham, England, Gb

It was my role to design and deliver a fully researched, innovative and successful marketing strategy to help build Emerald into a globally recognized brand.Using all resources at my disposal, whether online or offline, to get Emerald's message across and put together detailed and thorough campaigns for every element of their business. Whether working on a single proposal or a huge industry event, I gave everything the same level of care and attention to detail. I believe that reaching out to one person at a time is just as powerful as reaching a thousand!

A busy and highly successful, specialist events company, dealing primarily with UK wide nightclubs. My role here was new business generation, account management and dealing with suppliers, manufacturers and staffing, ensuring the operational side of the business ran smoothly.

Working in a specialist property recruitment firm. I specialised in architectural recruitment, with major clients such as RPS, Aedas and BDP, 3 of the top architectural firms in the world.

An agency supplying labour throughout the West Midlands.

Mechanical Engineering apprenticeship.