Ian Nor Email & Phone Number

South San Francisco, California, Us

Palo Alto, California, Us

Workato, a leader in Gartner MQ, is more than an iPaaS. It's an Intelligent Automation platform that can be used by both Business and IT. It supports thousands of enterprise and workflow use cases so you can automate everything.

San Mateo, California, Us

Sendbird believes conversations are at the heart of building relationships and getting things done. As such, we built the world's most proven conversations platform for mobile apps across chat, voice, and video. Industry leaders like DoorDash, Patreon and Carousell use Sendbird to drive increased transactions & loyalty for hundreds of millions of users every month.We are a Y Combinator alumnus (W16) and have raised over $220M from leading investors including Shasta Ventures, August Capital, ICONIQ Capital, Tiger Global Management, and FundersClub. The company is global with a headquarters in San Mateo and an Asia-Pacific headquarters in Seoul.

San Mateo, California, Us

New York, Ny, Us

Enterprise Professional ServicesLivePerson is transforming the way people communicate with brands, as a leader in conversational commerce and AI capabilities. Trusted adviser to top enterprise accounts. Responsible for education, program optimization, strategic planning, and ultimately driving client success through our conversational platform and automation solutions.

San Francisco, California, Us

Meltwater Group is a global SaaS company headquartered in San Francisco with 1500+ employees in 57 offices on 6 continents. Our customers are CxOs, marketing/social media/corporate communications, BI and Sales teams who use the Meltwater Intelligence platform to stay on top of billions amount of data, extract relevant insights, and use them to strategically for their decision making process. Meltwater exists to help companies make better, more informed decisions based on insights from the outside.Managed a client portfolio across Southeast Asia - contributed to the #1 Customer Success office out of 57 offices globally in 2017.Post-sale responsibilities included onboarding new clients, driving product adoption, account reviews, upsells, cross-sells and renewals.Managed a team in Singapore. Responsible for delivering on personal and team targets, teaching business acumen, customer success fundamentals, PR/Social media industry knowledge and people development.One of the Top 100 Software Companies for 2018 on G2 Crowd.

San Francisco, California, Us

· Full sales cycle including prospecting, cold-calling, meeting and closing Marketing/Public Relations Directors, VPs and C-level executives· Personally negotiated and closed 40+ new clients from enterprise, mid-market and government sector across ASEAN· Promoted to Manager out of 4 new hires within a year due to sales performance and management potential and subsequently transferred to Singapore office in August 2016· Exceeded personal targets - 110% Annual Quota in 2015, 126% Annual Quota in 2016· Managed and coached one consultant to eventual promotion to Sales Manager· Achieved 9/11 team targets before assuming new role

Ann Arbor, Michigan, Us

Connect Space (formerly Message Blocks) is a SaaS startup that brings people together by identifying their needs and creating connection opportunities to do business together, whether at an event or through our private digital ecosystems. Associations, event management companies, and everyday planners use Connect Space to simplify their event planning process. · Managed existing accounts and provided timely resolution of customer support issues; maintained 100% customer retention and grew portfolio value by 80%· Liaised with marketing team and channel partners to conduct market research, referral program and targeted marketing campaigns, resulting in increase of qualified leads by 10% MoM· Performed analytical utilization reports and conducted Masterclasses to drive user adoption

· Provided on-site technical support for multimedia equipment to ensure quality customer service· Assisted in setting up meeting rooms for students, faculty, and corporate clientele; ensured swift turnover and attention to hospitality details· Performed basic maintenance of all meeting equipment to ensure proper handling of audio and visual equipment

Ann Arbor, Michigan, Us

· Facilitate conflict resolution discussions with residents concerning cleanliness,roommates and racism, reduce unresolved conflict rate to 0%· Organize community building activities to enhance group cohesion of 64 freshmenhallway; commit to 20 hour per week work schedule· Demonstrate team‑supportive behavior by collaborating with other ResStaff to executeevents such as rock climbing and resume workshop· Earned early promotion to Resident Advisor for superior leadership under pressure,dedication, communication skills and efficient teamwork ability

Ann Arbor, Michigan, Us

· Executed in‑person and email communication strategies to address transitional supportand developmental needs of 1200 freshmen residents· Labeled and documented over 200 packages daily, providing organized database ofstudent property worth over $100,000 and preventing future liabilities for university· Organized 4 hall‑wide programs to develop community awareness and educateresidents importance of diversity; commit to 15 hour per week work schedule

Kuala Lumpur, My

· Assisted senior bankers with Excel valuation analyses; negotiated a 9% higher selling price for client company by discovering overlooked assumptions within financial models· Assessed competitive landscape of building materials industry in Southeast Asia; prepared extensive PowerPoint presentations to present key findings to senior bankers for potential M&A deal· Produced competitive benchmark for compensation plan of a major oil company; findings suggested potential savings of 5% for client company while ensuring employees satisfaction · Performed due diligence on impending IPO; analyzed client documents and communicated with various company departments; company raised ~$740MM on Malaysian stock exchange