Ian O'Brien Email and Phone Number
Ian O'Brien work email
- Valid
- Valid
- Valid
Ian O'Brien personal email
I’m an experienced transformational leader with a real passion for taking on challenges that span organisations and departments. My background is in leading large teams to deliver major programmes and portfolios, working directly with clients to deliver real change and benefits to their staff, their customers and their businesses.My experience includes consulting and delivery across the lifecycle, most recently focussing on turning around and accelerating complex programmes. The outcomes improve performance across service and operations, enabling cost and revenue improvements. I have proven success with large and SME organisations across public, retail and third sectors.Outside of work, I have a passion for helping people develop, both personally and as a part of society. Over the last 8 years I have led an organisational transformation programme (as Board chair) for an international charity taking over 1,500 disabled and disadvantaged children and adults and 3,000 volunteers from across the world on a pilgrimage holiday of a lifetime each year (www.hcpt.org.uk).
Deloitte
View- Website:
- deloitte.com
- Employees:
- 295722
-
Senior ManagerDeloitte Sep 2020 - Present
-
Management ConsultantDeloitte Nov 2018 - Sep 2020Manchester, United Kingdom
-
Chair Of The Board Of TrusteesHcpt (Hosanna House And Children'S Pilgrimage Trust) May 2018 - Apr 2024Rugby, Warwickshire, United KingdomChairman for an international charity taking over 1,500 disabled and disadvantaged children & adults and 4,000 volunteers from across the world on a pilgrimage holiday of a lifetime each year (www.hcpt.org.uk). -
Head Of Programmes - One It Operations TransformationTalktalk Jul 2017 - Nov 2018Manchester, Greater Manchester, United KingdomDelivering TalkTalk's end-to-end IT Operations transition and transformation. Leading a multi-disciplinary team delivering infrastructure build, creating our strategic data centres, including compute, network, storage and back-up. Commencing the migration of our applications and workload, including application discovery, migration of ~200 apps, storage and backup workloads and decommissioning ~4000 servers. Finally, delivery of partner sourcing, running commercial procurement and contract negotiation to appoint single ICT Ops partner, transitioning contractual and service from three incumbents and internal teams to new partner.Over the course of the 5yr business case, delivering significant (£25m+) financial benefits, reduction in tech debt and risk and landing key foundation capabilities across the ICT and Service functions. -
Vice-Chairman Of The BoardHcpt Sep 2011 - May 2018Rugby, EnglandLeading as vice-chairman & chair of finance for an international charity taking over 1,500 disabled and disadvantaged children & adults and 4,000 volunteers from across the world on a pilgrimage holiday of a lifetime each year (www.hcpt.org.uk).
-
Head Of Delivery – Dept. Work & PensionsDepartment For Work And Pensions (Dwp) Jun 2016 - May 2017UkLeading on the transformation design for an ICT infrastructure and operations organisation, from as-is assessment through to planning & delivery. Engaging multiple stakeholders to design a capability across Infrastructure, Applications and Service Management.Leading a service acceptance project to safely transfer ~300FTE delivering application support (DWP's most critical software applications) from 3rd party supplier into the Dept. covering people, process, tooling, interfaces, work-stack across both operational and commercial verticals. -
Transformation Portfolio Manager Bttv & SportBt Feb 2016 - Jun 2016London, United KingdomLeadership of BT TV & Sport content and platform transformation projects & programmes. Leading a team of project managers delivering a diverse portfolio, including marketing campaigns, set-top box withdrawal, UI design and launch, launch of BT Sport across social platforms (YouTube) and 3rd party platforms (TalkTalk) – all involving CEX/MD engagement, multiple external suppliers, major risk to P&L and brand. In addition took ownership and led the turn-around of a failing email migration programme, re-baselining plan, governance, budget, dependencies (internal & external), re-engagement of suppliers and delivered an agreed programme plan for delivery. -
Head Of TransformationBt Cornwall Ltd May 2014 - Feb 2016Transformation Programme Manager – 03/2015 - PresentLeading on the ICT service re-design & transformation within a public sector partnership; delivering process, people and culture transformation. Implementing a renewed customer service focus across the 120+ staff, including 1st, 2nd & 3rd line support, operations and portfolio delivery team. Reporting into senior client and C-level within the customer’s organisation. Delivered £6m cost reduction & increasing profit by £3m in ICT and £1.75m profit (£0.75m revenue uplift / £1m cost reduction) in the portfolio team. Improved service KPIs including customer and employee satisfaction from below target to exceeding target across an 8 month programme.Transformation Programme Manager – 05/2014 – 04/2015Recovery and delivery of a failing programme (previously forecast as a 24 month programme), migrating 8,500 end user devices to Windows 7. Implementing and accelerating new deployment, service & support processes, building a 76+ strong matrix team across supplier and client organisations. Built key client and stakeholder relationships into heads of service and C-level of both organisations, offset and agreed key programme dependencies and costs into the client and led the successful delivery of the programme within 11 months and to the £4.2m budget.
-
Transformation Programme ManagerBt Jul 2013 - May 2014Merging and transforming two of BT's IT Delivery organisations into one market facing unit serving Retail business customers across the UK. Leading on the Sales, Marketing and Portfolio transformation and the transition of both organisations into one unit.
-
Product & System Transformation Project ManagerBt Jul 2011 - Jun 2013BrentwoodRationalising, withdrawing and developing products and systems as part of BT Business' transformation. managing a diverse team across sales, service, billing, and customer experience. Managing projects from business case and requirements definition, through solution design into implementation and close.
-
Commercial Project ManagerBt Apr 2009 - Aug 2011Working within a JV with Rotherham MBC, creating and delivering commercial proposals to the client for ICT building moves. Final proposition will be the delivery of a full ICT move to a new Civic Centre.
-
Project ManagerBt Sep 2008 - Mar 2009Working within Transform Sandwell, a local government partnership between BT and Sandwell MBC, delivering a project and programme management community and development framework across the council and the partnership.
-
Regional Business Advisor (Voluntary Position)The Scout Association Jul 2011 - Jul 2012North West, UkWorking with the North West region of The Scout Association to raise their profile across private and public sectors. -
Network ManagementBt 2004 - 2007
-
ApprenticeBt 2001 - 2004
Ian O'Brien Skills
Ian O'Brien Education Details
-
Business & Marketing
Frequently Asked Questions about Ian O'Brien
What company does Ian O'Brien work for?
Ian O'Brien works for Deloitte
What is Ian O'Brien's role at the current company?
Ian O'Brien's current role is Senior Manager at Deloitte.
What is Ian O'Brien's email address?
Ian O'Brien's email address is ia****@****e.co.uk
What schools did Ian O'Brien attend?
Ian O'Brien attended Liverpool John Moores University.
What skills is Ian O'Brien known for?
Ian O'Brien has skills like Business Transformation, Program Management, Prince2, Project Delivery, Stakeholder Management, Management, Project Management, Business Case, Team Management, Pmo, Bpo, Business Process Improvement.
Who are Ian O'Brien's colleagues?
Ian O'Brien's colleagues are Anagha M, Collis White, Cpa, Dheeraj Ingole, Kevin Harkin, Shivani Ghelani, Jagadeesha Mg, Asha Solaman.
Not the Ian O'Brien you were looking for?
-
Ian O'Brien
Cawston -
Ian O'Brien
Liverpool -
-
2makearchitects.com, ianobrienstudio.co.uk
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial